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Managing service quality: The...
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Arbeitszeitgestaltung
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Dienstleistungsqualität
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Führungspersönlichkeit
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The service industries journal
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
15
Strategic change : SC ; briefings in entrepreneurial finance
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
Research paper / Strathclyde Business School
4
The international journal of human resource management
4
European Business Review
3
European business review : EBR ; the official journal of the International Management Centres, Europe
3
International Journal of Operations & Production Management
3
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
2
Benchmarking: An International Journal
2
Employee relations
2
Global journal of business management : GJBM
2
International Journal of Organizational Analysis
2
International business and economics research journal
2
International journal of organizational analysis
2
International journal of quality & reliability management
2
Journal of world business : JWB
2
New technology, work and employment
2
The Service Industries Journal
2
Asia Pacific Journal of Management
1
British journal of management : BJM
1
Business Process Management Journal
1
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
1
Employee Relations
1
European Management Journal
1
European Management Review
1
European management journal : publ. twice a year for the Scottish Business School
1
Human resource development review : HRD review
1
International Journal of E-Health and Medical Communications (IJEHMC)
1
International Journal of Quality & Reliability Management
1
International journal of human resources development and management : IJHRDM
1
International journal of production research
1
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
1
International journal of quality and service sciences
1
Journal of World Business
1
Journal of business ethics : JOBE
1
Managing cultural diversity in Asia : a research companion
1
Measuring business excellence
1
Production planning & control : PPC
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The triangular supply chain relationship : labour dispatch agencies, hospitality sector, and flexible workers : the Taiwan experience
Soltani, Ebrahim
;
Lei, Pei-chun
;
Phillips, Paul
;
Liao, …
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1317-1339
Persistent link: https://www.econbiz.de/10003914906
Saved in:
2
The triangular supply chain relationship: labour dispatch agencies, hospitality sector, and flexible workers: the Taiwan experience
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Phillips, Paul
;
Liao, …
- In:
The service industries journal
29
(
2009
)
9-10
,
pp. 1317-1340
Persistent link: https://www.econbiz.de/10008334538
Saved in:
3
The triangular supply chain relationship: labour dispatch agencies, hospitality sector, and flexible workers: the Taiwan experience
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Phillips, Paul
;
Liao, …
- In:
The service industries journal
29
(
2009
)
10
,
pp. 1317-1358
Persistent link: https://www.econbiz.de/10008312358
Saved in:
4
Managerial approaches towards service quality : the case of three service organisations
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Meer, Robert van der
; …
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1397-1412
Persistent link: https://www.econbiz.de/10003802453
Saved in:
5
Managerial approaches towards service quality: the case of three service organisations
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Van Der Meer, Robert
; …
- In:
The service industries journal
28
(
2008
)
10
,
pp. 1399-1414
Persistent link: https://www.econbiz.de/10008152352
Saved in:
6
Managerial approaches towards service quality: the case of three service organisations
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Van Der Meer, Robert
; …
- In:
The service industries journal
28
(
2008
)
9-10
,
pp. 1399-1414
Persistent link: https://www.econbiz.de/10008167950
Saved in:
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