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Dienstleistungssektor
270
Service industry
270
Großbritannien
90
United Kingdom
90
Dienstleistungsqualität
52
Service quality
52
Innovation
50
Innovation management
40
Innovationsmanagement
40
Services
37
Arbeitsverhalten
36
Dienstleistung
36
Work behaviour
36
Arbeitszufriedenheit
33
Job satisfaction
33
Beziehungsmarketing
26
Consumer behaviour
26
Konsumentenverhalten
26
Relationship marketing
26
Führungsstil
24
Leadership style
24
KMU
22
Leistungsmotivation
22
SME
22
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22
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18
Kundenzufriedenheit
18
Productivity
18
Produktivität
18
Service innovation
18
Spain
18
Spanien
18
Employee retention
17
Firm performance
17
Mitarbeiterbindung
17
Unternehmenserfolg
17
service innovation
15
Arbeitskräfte
14
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14
Hotel industry
14
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English
414
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Williams, Colin C.
10
Altinay, Levent
8
Daniels, Peter W.
4
Karatepe, Osman M.
4
Rayburn, Steven W.
4
Ribeiro Soriano, Domingo
4
Alexander, Nicholas
3
Arasli, Huseyin
3
Fisk, Raymond P.
3
Foxall, Gordon R.
3
Horodnic, Ioana Alexandra
3
Kraus, Sascha
3
Mas-Verdu, Francisco
3
Rubalcaba-Bermejo, Luis
3
Serrasqueiro, Zélia M.
3
Stare, Metka
3
Wirtz, Jochen
3
Abid, Ghulam
2
Aboramadan, Mohammed
2
Abualigah, Ahmad
2
Abubakar, A. Mohammed
2
Akehurst, Gary
2
Ali, Moazzam
2
Alkire, Linda
2
Altinay, Eser
2
Anasori, Elham
2
Apfelthaler, Gerhard
2
Arici, Hasan Evrim
2
Auh, Seigyoung
2
Back, Ki-Joon
2
Backhouse, Chris J.
2
Badar, Kamal
2
Beyers, William B.
2
Broadbridge, Adelina M.
2
Burton, Dawn
2
Caselli, Gian Paolo
2
Chaston, Ian
2
Djellal, Faridah
2
Gallouj, Fai͏̈z
2
Ghauri, Pervez N.
2
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The service industries journal
Discussion paper series / IZA
1,669
The economic journal : the journal of the Royal Economic Society
1,047
IZA Discussion Paper
938
NBER working paper series
881
Applied economics
791
Discussion paper / Centre for Economic Policy Research
786
SpringerLink / Bücher
784
Working paper / National Bureau of Economic Research, Inc.
771
NBER Working Paper
749
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
749
Cmnd.
738
IZA Discussion Papers
711
Journal of business ethics : JOBE
697
The economic history review : a journal of economic and social history
695
Leadership & Organization Development Journal
617
Discussion paper
556
Scottish journal of political economy : the journal of the Scottish Economic Society
554
Journal of business research : JBR
502
The international journal of human resource management
484
Leadership & organization development journal
473
Regional studies
469
CESifo working papers
438
Leadership
425
Oxford economic papers
424
Working paper
400
Economica
395
International journal of hospitality management
383
Fiscal studies : the journal of the Institute for Fiscal Studies
373
National Institute economic review
362
Oxford bulletin of economics and statistics
358
Springer eBook Collection
339
Strategic Direction
317
Quarterly bulletin / Bank of England
316
Human Resource Management International Digest
315
Journal of vocational behavior
312
BJIR : an international journal of employment relations
297
Industrial relations journal
284
Economics letters
283
Labour economics : official journal of the European Association of Labour Economists
281
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ECONIS (ZBW)
414
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1
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10
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414
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1
Workplace spirituality : customer engagement Nexus : the mediated role of spiritual
leadership
on customer-oriented boundary-spanning behaviors
Bayighomog, Steven W.
;
Arasli, Huseyin
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 637-661
Persistent link: https://www.econbiz.de/10012204758
Saved in:
2
The art of retaining seasonal employees : three industry-specific
leadership
styles
Arasli, Huseyin
;
Arici, Hasan Evrim
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 175-205
Persistent link: https://www.econbiz.de/10012203263
Saved in:
3
How transformational
leadership
fuels employees' service innovation behavior
Kao, Ping-jen
;
Pai, Peiyu
;
Lin, Tingling
;
Zhong, Jun-yu
- In:
The service industries journal
35
(
2015
)
7/8
,
pp. 448-466
Persistent link: https://www.econbiz.de/10011337085
Saved in:
4
Leadership
, green innovation, and green creativity : a systematic review
Arici, Hasan Evrim
;
Uysal, Muzaffer
- In:
The service industries journal
42
(
2022
)
5/6
,
pp. 280-320
Persistent link: https://www.econbiz.de/10013167429
Saved in:
5
How autonomy-supportive leaders influence employee service performance : a multilevel study
Shih, Chih-Ting
;
Chen, Shu-Ling
;
Chao, Minston
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 630-651
Persistent link: https://www.econbiz.de/10013362137
Saved in:
6
Does organisational support promote citizenship? : the moderating role of market-focused HRM
Wang, Mei-ling
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1077-1095
Persistent link: https://www.econbiz.de/10003996096
Saved in:
7
A review of customer citizenship behaviors in the service context
Gong, Taeshik
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Saved in:
8
Service innovation in the hotel industry : culture, behavior, performance
Baradarani, Sarvnaz
;
Kilic, Hasan
- In:
The service industries journal
38
(
2018
)
13/14
,
pp. 897-924
Persistent link: https://www.econbiz.de/10011962019
Saved in:
9
Exploring antecedents of customer citizenship behaviors in services
Choi, Laee
;
Lotz, Sherry L.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 607-628
Persistent link: https://www.econbiz.de/10011880867
Saved in:
10
Workplace gossip and frontline employees' proactive service performance
Tian, Qi-tao
;
Song, Yang
;
Kwan, Ho Kwong
;
Li, Xue
- In:
The service industries journal
39
(
2019
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10012203241
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