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Framework for the classification of service standardisation
Weyers, Morné; Louw, Louis - In: The service industries journal 37 (2017) 7/8, pp. 409-425
Persistent link: https://www.econbiz.de/10011760426
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A service sector classification schme using economic data
David, Alex Hugh - In: The service industries journal 34 (2014) 4, pp. 335-353
Persistent link: https://www.econbiz.de/10010344114
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Innovation in the experience economy : a taxanomy on innovation organisations
Sindbo, Jon - In: The service industries journal 29 (2009) 3/4, pp. 431-455
Persistent link: https://www.econbiz.de/10003870656
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An empirical approach to service classification for productivity management studies
Shafti, Farhad; Meer, Robert van der; Williams, Terry M. - In: The service industries journal 27 (2007) 5/6, pp. 709-730
Persistent link: https://www.econbiz.de/10003622871
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A classification scheme for productivity management in e-commerce services
Lira, Elisa Granha; Torres Júnior, Noel; Santos, … - In: The service industries journal 43 (2023) 13/14, pp. 1010-1033
Persistent link: https://www.econbiz.de/10014338664
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A new service development integrated model
Lee, Yu-cheng; Chen, Jih-kuang - In: The service industries journal 29 (2009) 11/12, pp. 1669-1686
Persistent link: https://www.econbiz.de/10003928655
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Consumers' captive service experiences : it's you and me
Rayburn, Steven W. - In: The service industries journal 35 (2015) 15/16, pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
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Transformative service networks : cocreated value as well-being
Black, Hulda G.; Gallan, Andrew S. - In: The service industries journal 35 (2015) 15/16, pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
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Novelty-focussed document mapping to identify new service opportunities
Lee, Changyong; Lee, Hakyeon - In: The service industries journal 35 (2015) 5/6, pp. 345-361
Persistent link: https://www.econbiz.de/10011299592
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Service encounters as bases for innovation
Sundbo, Jon; Sundbo, Donna; Henten, Anders - In: The service industries journal 35 (2015) 5/6, pp. 255-274
Persistent link: https://www.econbiz.de/10011299600