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~isPartOf:"The service industries journal"
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Beziehungsmarketing
187
Relationship marketing
187
Dienstleistungsqualität
79
Service quality
79
Customer satisfaction
68
Kundenzufriedenheit
68
Consumer behaviour
66
Konsumentenverhalten
66
Lieferantenmanagement
27
Supplier relationship management
27
Customer integration
20
Kundenintegration
20
Taiwan
19
Confidence
16
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16
Dienstleistungssektor
16
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16
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16
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customer loyalty
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customer satisfaction
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Online-Marketing
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The service industries journal
Industrial marketing management : the international journal for industrial and high-tech firms
1,280
Journal of business research : JBR
946
Journal of retailing and consumer services
637
International journal of production economics
594
SpringerLink / Bücher
560
The journal of business & industrial marketing
508
Discussion paper / Centre for Economic Policy Research
406
European journal of operational research : EJOR
404
NBER working paper series
394
International journal of production research
392
Working paper / National Bureau of Economic Research, Inc.
382
NBER Working Paper
357
International journal of hospitality management
342
CESifo working papers
324
MPRA Paper
310
Management science : journal of the Institute for Operations Research and the Management Sciences
293
Discussion paper series / IZA
290
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
272
Europäische Hochschulschriften / 5
268
International journal of industrial organization
261
IZA Discussion Papers
258
Economics letters
237
The journal of services marketing
235
Employee Relations
230
Journal of economic behavior & organization : JEBO
224
Journal of the Academy of Marketing Science
217
Working paper
214
Gabler Edition Wissenschaft
210
Journal of business-to-business marketing
202
CESifo Working Paper
199
Journal of strategic marketing
195
Journal of marketing
194
Discussion paper
189
Transportation research / E : an international journal
189
Journal of purchasing and supply management
179
Discussion papers / CEPR
177
European journal of industrial relations
177
CESifo Working Paper Series
170
ILR review : the journal of work and policy
170
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ECONIS (ZBW)
216
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1
Effects of web site characteristics on customer loyalty in B2B e-commerce : evidence from Taiwan
Hsu, Li-chun
;
Wang, Kai-yu
;
Chih, Wen-hai
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1026-1050
Persistent link: https://www.econbiz.de/10010126458
Saved in:
2
Business-to-business professional service relationships under multiple logics
Skjølsvik, Tale
- In:
The service industries journal
36
(
2016
)
5/6
,
pp. 163-182
Persistent link: https://www.econbiz.de/10011583892
Saved in:
3
Cultural influences on B2B service quality-satisfaction-loyalty
Lee, Myungho
;
Kang, Mincheol
;
Kang, Ju Young
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 229-249
Persistent link: https://www.econbiz.de/10012203278
Saved in:
4
Value co-creation in the B2B context : a conceptual framework and its implications
Pathak, Buddhi
;
Ashok, Mona
;
Tan, Yin Leng
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 178-205
Persistent link: https://www.econbiz.de/10013167417
Saved in:
5
The mediating role of commitment in healthcare B2B marketing
Sohn, Yong Seok
;
Seung, Kenny Y.
;
Seo, Sang Yun
;
Kim, …
- In:
The service industries journal
33
(
2013
)
13/14
,
pp. 1381-1401
Persistent link: https://www.econbiz.de/10010205247
Saved in:
6
What motivates professional service firm employees to narture client dialogues?
Fischer, Alban Dominique
;
Sieg, Jan Henrik
;
Wallin, …
- In:
The service industries journal
34
(
2014
)
5
,
pp. 399-421
Persistent link: https://www.econbiz.de/10010379366
Saved in:
7
Emotional and rational motivations for customer loyalty in business-to-business professional services
Čater, Barbara
;
Čater, Tomaž
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1151-1169
Persistent link: https://www.econbiz.de/10003990510
Saved in:
8
Logistics service quality and buyer-customer relationships : the moderating role of technology in B2B and B2C contexts
Gil Saura, Irene
;
Ruiz-Molina, Maria Eugenia
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1109-1123
Persistent link: https://www.econbiz.de/10009154411
Saved in:
9
Salesperson's listening in buyer-seller service relationships
Román, Sergio
- In:
The service industries journal
34
(
2014
)
7
,
pp. 630-644
Persistent link: https://www.econbiz.de/10010385547
Saved in:
10
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
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