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Tourism-based customer engagement : the construct, antecedents, and consequences
Rather, Raouf Ahmad; Hollebeek, Linda D.; Islam, Jamid Ul - In: The service industries journal 39 (2019) 7/8, pp. 519-540
Persistent link: https://www.econbiz.de/10012204712
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Improving competitiveness through city marketing in Spanish hotels
Cegarra Navarro, Juan Gabriel; Martinez-Martinez, Aurora - In: The service industries journal 31 (2011) 9/10, pp. 1489-1503
Persistent link: https://www.econbiz.de/10009232972
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Development and validation of the customer-centered behavior measure
Michel, John W.; Tews, Michael J.; Kavanagh, Michael J. - In: The service industries journal 34 (2014) 13, pp. 1075-1091
Persistent link: https://www.econbiz.de/10010412925
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Analyzing antecedents and consequences of multidimensional green brand equity
Ishaq, Muhammad Ishtiaq; Di Maria, Eleonora; Danish, … - In: The service industries journal 42 (2022) 5/6, pp. 453-479
Persistent link: https://www.econbiz.de/10013167438
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Ceremonious politeness in consuming food in VFR tourism : scale development
Taheri, Babak; Jafari, Aliakbar; Okumus, Bendegul - In: The service industries journal 37 (2017) 15/16, pp. 948-967
Persistent link: https://www.econbiz.de/10011848003
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The shopping list in goal-directed shopping : scale development and validation
Ahmed, Sohel; Ding Hooi Ting - In: The service industries journal 39 (2019) 5/6, pp. 319-342
Persistent link: https://www.econbiz.de/10012203302
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Developing and validating a multidimensional tourist engagement scale (TES)
Huang, Shuyue; Choi, Hwansuk Chris - In: The service industries journal 39 (2019) 7/8, pp. 469-497
Persistent link: https://www.econbiz.de/10012203968
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Customer service well-being : scale development and validation
Falter, Mareike; Hadwich, Karsten - In: The service industries journal 40 (2020) 1/2, pp. 181-202
Persistent link: https://www.econbiz.de/10012207504
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Employee quiet quitting behaviours : conceptualization, measure development, and validation
Karrani, Mariam Arif; Bani-Melhem, Shaker; Faridahwati … - In: The service industries journal 44 (2024) 3/4, pp. 218-236
Persistent link: https://www.econbiz.de/10014551090
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Anticipated emotion in planned versus unplanned purchase : scale development and validation
Ahmed, Sohel; Ding Hooi Ting - In: The service industries journal 43 (2023) 1/2, pp. 104-123
Persistent link: https://www.econbiz.de/10013540915