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Consumer behaviour
198
Konsumentenverhalten
197
Taiwan
102
Dienstleistungsqualität
95
Service quality
95
Beziehungsmarketing
87
Relationship marketing
87
Customer satisfaction
68
Kundenzufriedenheit
68
E-commerce
39
Electronic Commerce
39
Online retailing
32
Online-Handel
32
Emotion
27
Brand management
22
Markenführung
22
Brand image
21
Markenimage
21
Dienstleistungssektor
20
Service industry
20
Confidence
16
Einzelhandel
16
Retail trade
16
Vertrauen
16
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Hotellerie
15
Internet marketing
15
Online-Marketing
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Bank
14
Customer integration
13
Innovation adoption
13
Innovationsakzeptanz
13
Kundenintegration
13
customer satisfaction
13
Data envelopment analysis
12
Data-Envelopment-Analyse
12
Gastronomie
11
Performance measurement
11
Performance-Messung
11
Restaurant industry
11
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4
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325
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327
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327
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2
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2
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1
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327
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Chiu, Yung-ho
4
Lin, Chin-tsai
4
Chang, Hsin Hsin
3
Foxall, Gordon R.
3
Huang, Chin Wei
3
Huang, Leo
3
Lin, Pei-chun
3
Nicholson, Michael
3
Wang, Stephen W.
3
Xiao, Sarah Hong
3
Addo, Prince Clement
2
Ahmed, Sohel
2
Ahn, Jiseon
2
Akhtar, Nadeem
2
Arici, Hasan Evrim
2
Bowden, Jana
2
Cervera-Taulet, Amparo
2
Chang, Hong-Sheng
2
Chao, Pei
2
Chen, Chun-chung
2
Chen, Ja-shen
2
Chen, Tser-yieth
2
Chen, Wen-yu
2
Chu, Hsuan-lien
2
Chung, Hsien-jui
2
Dabholkar, Pratibha A.
2
Ding Hooi Ting
2
Fang, Jiaming
2
Gannon, Martin Joseph
2
Gao, Lily
2
Ha, Hong Youl
2
Ha, Sejin
2
Hsu, Maxwell K.
2
Huang, Li-shia
2
James, Victoria K.
2
Kesgin, Muhammet
2
Kim, Jung-Hwan
2
Kim, Minjeong
2
Kulbo, Nora Bakabbey
2
Köseoglu, Mehmet Ali
2
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Published in...
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The service industries journal
Journal of business research : JBR
2,149
Journal of retailing and consumer services
2,011
International journal of hospitality management
879
International journal of consumer studies
789
Zi you zhong guo zhi gong ye
764
Psychology & marketing
714
NBER working paper series
691
Journal of consumer research : JCR ; an interdisciplinary bimonthly
610
SpringerLink / Bücher
606
Working paper / National Bureau of Economic Research, Inc.
591
NBER Working Paper
510
Tourism management : research, policies, practice
431
Management science : journal of the Institute for Operations Research and the Management Sciences
427
Asia Pacific journal of marketing and logistics
423
Technological forecasting & social change : an international journal
421
Food policy : economics planning and politics of food and agriculture
413
The journal of product & brand management
398
European Journal of Marketing
384
Journal of Consumer Marketing
375
Journal of travel and tourism marketing
374
European journal of marketing : EJM
366
The journal of brand management : an international journal
364
Journal of marketing research : JMR
357
Journal of retailing
356
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
345
Applied economics
338
Journal of marketing management : MM
334
Journal of international consumer marketing
328
Cogent business & management
323
European journal of operational research : EJOR
319
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
318
The international review of retail, distribution and consumer research
313
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
312
Electronic commerce research
311
International journal of retail & distribution management
311
Journal of business ethics : JOBE
311
Journal of marketing communications
310
International journal of production economics
308
Journal of marketing
308
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ECONIS (ZBW)
327
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1
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327
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1
Effects of web site characteristics on customer loyalty in B2B e-commerce : evidence from
Taiwan
Hsu, Li-chun
;
Wang, Kai-yu
;
Chih, Wen-hai
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1026-1050
Persistent link: https://www.econbiz.de/10010126458
Saved in:
2
Assessing the effect of organic-
food
short storytelling on consumer response
Nie, Yong You
;
Liang, Austin Rong Da
;
Chen, Dun Ji
- In:
The service industries journal
37
(
2017
)
15/16
,
pp. 968-985
Persistent link: https://www.econbiz.de/10011848007
Saved in:
3
Online relationship avoidance over time
Ha, Hong Youl
;
Lee, Je-won
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1451-1468
Persistent link: https://www.econbiz.de/10009579523
Saved in:
4
A conceptual model of motivations for consumer resale on C2C websites
Chu, Hsunchi
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1527-1543
Persistent link: https://www.econbiz.de/10010229413
Saved in:
5
What differentiates Internet shoppers from Internet surfers?
Izquierdo-Yusta, Alicia
;
Pilar Martínez-Ruiz, María
; …
- In:
The service industries journal
34
(
2014
)
6
,
pp. 530-549
Persistent link: https://www.econbiz.de/10010379339
Saved in:
6
Perceptions of download delays : relation to actual waits, web site abandoning, and stage of delay
Dabholkar, Pratibha A.
;
Sheng, Xiaojing
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1413-1427
Persistent link: https://www.econbiz.de/10003802459
Saved in:
7
Improving customer website involvement through experiential marketing
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 885-900
Persistent link: https://www.econbiz.de/10010394605
Saved in:
8
COVID-19 restrictions and consumers' psychological reactance toward offline shopping freedom restoration
Akhtar, Nadeem
;
Akhtar, Muhammad Nadeem
;
Usman, Muhammad
; …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 891-913
Persistent link: https://www.econbiz.de/10012292977
Saved in:
9
The role of conflicting online reviews in consumers' attitude ambivalence
Siddiqi, Umar Iqbal
;
Sun, Jin
;
Akhtar, Nadeem
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 1003-1030
Persistent link: https://www.econbiz.de/10012292985
Saved in:
10
The shopping list in goal-directed shopping : scale development and validation
Ahmed, Sohel
;
Ding Hooi Ting
- In:
The service industries journal
39
(
2019
)
5/6
,
pp. 319-342
Persistent link: https://www.econbiz.de/10012203302
Saved in:
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