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TQM, knowledge management and collaborative commerce adoption: a literature review and research framework
Chong, Alain Yee Loong; Ooi, Keng-boon; Lin, Binshan; … - In: Total quality management & business excellence : an … 21 (2010) 5/6, pp. 457-473
Persistent link: https://www.econbiz.de/10003995845
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An integration of balanced scorecards and data envelopment analysis for firm's benchmarking management
Chiang, Chwan-yi; Lin, Binshan - In: Total quality management & business excellence : an … 20 (2009) 11/12, pp. 1153-1172
Persistent link: https://www.econbiz.de/10003925298
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Improvement of economic integration of design with process capability index
He, Zhen; Zhang, Zhihong; Li, Bingguang; Lin, Binshan - In: Total quality management & business excellence : an … 20 (2009) 11/12, pp. 1255-1262
Persistent link: https://www.econbiz.de/10003925336
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Assessing the quality gap of intellectual capital in banks
Shih, Kuang-hsun; Lin, Ching-wen; Lin, Binshan - In: Total quality management & business excellence : an … 22 (2011) 3/4, pp. 289-303
Persistent link: https://www.econbiz.de/10009010741
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The relationship between TQM, learning orientation and market performance in service organisations : an empirical analysis
Lam, Siew-yong; Lee, Voon-Hsien; Ooi, Keng-boon; Lin, … - In: Total quality management & business excellence : an … 22 (2011) 12, pp. 1277-1297
Persistent link: https://www.econbiz.de/10009411436
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Multidimensional and mediating relationships between TQM, role conflict and role ambiguity : a role theory perspective
Teh, Pei-lee; Yong, Chen Chen; Lin, Binshan - In: Total quality management & business excellence : an … 25 (2014) 12, pp. 1365-1381
Persistent link: https://www.econbiz.de/10010469336
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Knowledge sharing and customer relationship management in the travel service alliances
He, Zhen; Zhang, Zhihong; Li, Bingguang; Lin, Binshan - In: Total quality management & business excellence : an … 20 (2009) 12, pp. 1407-1422
Persistent link: https://www.econbiz.de/10008343233
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Effects of national culture on process management and technological innovation
Chiang, Chwan-Yi; Lin, Binshan - In: Total quality management & business excellence : an … 20 (2009) 12, pp. 1287-1302
Persistent link: https://www.econbiz.de/10008343239
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TQM critical factors and KM value chain activities
Ju, Teresa; Lin, Binshan; Lin, Chinho; Kuo, Hao-jung - In: Total quality management & business excellence : an … 17 (2006) 3, pp. 373-394
Persistent link: https://www.econbiz.de/10007145313
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TQM, knowledge management and collaborative commerce adoption: A literature review and research framework
Chong, Alain Yee-Loong; Ooi, Keng-Boon; Lin, Binshan; … - In: Total quality management & business excellence : an … 21 (2010) 5, pp. 457-474
Persistent link: https://www.econbiz.de/10008417997