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Implementation barriers of the EFQM excellence model within the Spanish private firms
Gómez-López, Raquel; López Fernández, María C.; … - In: Total quality management & business excellence : an … 28 (2017) 7, pp. 695-711
Persistent link: https://www.econbiz.de/10011977020
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A study on the economic benefits of the Government Quality Award in the Chinese context : based on the investigation and analysis of the award-winning enterprises in Anhui Province
Wen, De Cheng; Dai, Ting; Chen, Xiao; Fu, Tian - In: Total quality management & business excellence : an … 28 (2017) 7, pp. 712-729
Persistent link: https://www.econbiz.de/10011977025
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Service quality appraisal : a study of interactions
Yuen, Kum Fai; Vinh Van Thai - In: Total quality management & business excellence : an … 28 (2017) 7, pp. 730-745
Persistent link: https://www.econbiz.de/10011977028
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Improvement in higher education quality of the North-East University of India
Das, Prasun; Mukherjee, Srabanti - In: Total quality management & business excellence : an … 28 (2017) 7, pp. 765-781
Persistent link: https://www.econbiz.de/10011977036
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Quality management and excellence in the third sector : examining European Quality in Social Services (EQUASS) in non-profit social services
Melaõ, Nuno Filipe; Guia, Sara Maria; Amorim, Marlene - In: Total quality management & business excellence : an … 28 (2017) 8, pp. 840-857
Persistent link: https://www.econbiz.de/10011977052
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Process control and economic cost design for total quality management
Park, Minjae; Kim, Jennifer Jae-Young; Kwon, Kyoung-min; … - In: Total quality management & business excellence : an … 28 (2017) 8, pp. 858-878
Persistent link: https://www.econbiz.de/10011977055
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Impact of total quality services on financial performance : role of service profit chain
Jyoti, Jeevan; Kour, Sumeet; Sharma, Jyoti - In: Total quality management & business excellence : an … 28 (2017) 8, pp. 897-929
Persistent link: https://www.econbiz.de/10011977067
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Quality function deployment modelling to enhance industrialised building system adoption in housing projects
Haron, Nuzul Azam; Hamzah Abdul Rahman; Wang, Chen; … - In: Total quality management & business excellence : an … 26 (2015) 7/8, pp. 703-718
Persistent link: https://www.econbiz.de/10011388378
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Design and blueprinting for total quality management implementation in service organisations
Calabrese, Armando; Corbò, Michele - In: Total quality management & business excellence : an … 26 (2015) 7/8, pp. 719-732
Persistent link: https://www.econbiz.de/10011388379
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Does the healthcare industry report quality costs? : comparative investigations of public and private hospitals
Uyar, Ali; Neyis, Arzu - In: Total quality management & business excellence : an … 26 (2015) 7/8, pp. 733-745
Persistent link: https://www.econbiz.de/10011388389