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Customer satisfaction
167
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Holiday behaviour
74
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Tourism
66
Tourismus
65
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63
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Tourism management : research, policies, practice
Journal of business research : JBR
692
Journal of retailing and consumer services
519
Discussion paper series / IZA
474
International journal of hospitality management
404
SpringerLink / Bücher
380
Industrial marketing management : the international journal for industrial and high-tech firms
325
The Geneva papers on risk and insurance - issues and practice : an official journal of the Geneva Association
290
IZA Discussion Paper
258
Journal of strategic marketing
258
Zeitschrift für die gesamte Versicherungswissenschaft : Zeitschrift des Deutschen Vereins für Versicherungswissenschaft e.V.
234
The journal of services marketing
216
The service industries journal
216
Working paper / National Bureau of Economic Research, Inc.
209
Betriebs-Berater : BB
201
Journal of travel and tourism marketing
197
NBER working paper series
197
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
196
Europäische Hochschulschriften / 5
194
European journal of marketing : EJM
189
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
184
Journal of hospitality marketing & management
176
Journal of the Academy of Marketing Science
176
Cogent business & management
162
International journal of contemporary hospitality management
160
Journal of marketing management : MM
159
NBER Working Paper
157
The journal of business & industrial marketing
153
Journal of marketing
152
The journal of risk and insurance : the journal of the American Risk and Insurance Association
150
Journal of economic behavior & organization : JEBO
138
Psychology & marketing
137
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
133
Asia Pacific journal of marketing and logistics
130
Gabler Edition Wissenschaft
120
Marketing intelligence & planning
120
Springer eBook Collection
116
Working paper
116
Journal of marketing communications
115
Services marketing quarterly
115
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ECONIS (ZBW)
207
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1
The impact of value co-creation on hotel brand equity and
customer
satisfaction
González-Mansilla, Óscar
;
Berenguer Contrí, Gloria
; …
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 51-65
Persistent link: https://www.econbiz.de/10012063560
Saved in:
2
Hospitality servicescape effects on
customer
-employee interactions : a multilevel study
Kaminakis, Kostas
;
Karantinou, Kalipso
;
Koritos, Christos
; …
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 130-144
Persistent link: https://www.econbiz.de/10011995787
Saved in:
3
Holiday recovery experiences, tourism
satisfaction
and life
satisfaction
: is there a relationship?
Chen, Chun-Chu
;
Huang, Wei-Jue
;
Petrick, James F.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 140-147
Persistent link: https://www.econbiz.de/10011440045
Saved in:
4
The impact of economic, social and environmental factors on trip
satisfaction
and the likelihood of visitors returning
Jarvis, Diane
;
Stöckl, Natalie
;
Liu, Hong Bo
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 1-18
Persistent link: https://www.econbiz.de/10011417915
Saved in:
5
The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists : the mediating role of relationship quality
Su, LuJun
;
Swanson, Scott R.
;
Chen, Xiaohong
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 82-95
Persistent link: https://www.econbiz.de/10011418366
Saved in:
6
The relationship between sense of community and
satisfaction
on future intentions to attend an association's annual meeting
Hahm, Jeeyeon
;
Breiter Terry, Deborah
;
Severt, Kimberly
; …
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 151-160
Persistent link: https://www.econbiz.de/10011418380
Saved in:
7
Enhancing
satisfaction
and sustainable management : whale watching in the Azores
Bentz, Julia
;
Lopes, Fernando
;
Calado, Helena
;
Dearden, …
- In:
Tourism management : research, policies, practice
54
(
2016
),
pp. 465-476
Persistent link: https://www.econbiz.de/10011452160
Saved in:
8
Will you miss me if I am leaving? : unexpected market withdrawal of Norwegian joy and
customer
satisfaction
Chen, Yang
;
Wang, Tao
;
Zhu, Sihang
;
Lian, Peng
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012137788
Saved in:
9
Understanding Chinese tourists' perceptions of Cantonese as a regional dialect
Lu, Yufan
;
Chen, Ganghua
;
Huang, Songshan
;
Bao, Jigang
- In:
Tourism management : research, policies, practice
71
(
2019
),
pp. 127-136
Persistent link: https://www.econbiz.de/10011987789
Saved in:
10
Big data for big insights : investigating language-specific drivers of hotel
satisfaction
with 412,784 user-generated reviews
Liu, Yong
;
Teichert, Thorsten
;
Rossi, Matti
;
Li, Hongxiu
; …
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 554-563
Persistent link: https://www.econbiz.de/10011643325
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