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СЕРВИСНАЯ ПАРАДИГМА ВЗАИМОДЕЙС...
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Customer satisfaction
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Tourism management perspectives : TMP
Journal of retailing and consumer services
422
International journal of hospitality management
355
Journal of business research : JBR
302
The journal of services marketing
192
The service industries journal
178
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
172
Tourism management : research, policies, practice
167
Journal of travel and tourism marketing
165
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
140
SpringerLink / Bücher
126
Cogent business & management
108
Services marketing quarterly
99
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
96
IMF Staff Country Reports
95
Journal of service research : JSR
89
The TQM journal : the international review of organizational improvement
88
Journal of air transport management
87
Service business
86
Asia Pacific journal of marketing and logistics
85
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
81
Psychology & marketing
79
The international journal of bank marketing : IJBM
78
International journal of productivity and quality management : IJPQM
76
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
71
Journal of service management
70
Journal of strategic marketing
69
International journal of services and operations management
68
Total quality management & business excellence
66
International journal of quality and service sciences
65
Journal of Asian finance, economics and business : JAFEB
65
IMF Working Papers
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Managing service quality : MSQ ; an international journal
59
International journal of quality & reliability management
58
Springer eBook Collection
55
International journal of services, economics and management
54
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ECONIS (ZBW)
84
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1
A critical evaluation of sustainable tourism from the integrated perspective : conducting moderated-mediation analysis
Liu, Chih-Hsing Sam
;
Horng, Jeou-Shyan
;
Chou, Sheng-Fang
- In:
Tourism management perspectives : TMP
16
(
2015
),
pp. 43-50
Persistent link: https://www.econbiz.de/10011415013
Saved in:
2
Disappointment in tourism : perspectives on tourism destination management
Michalkó, Gábor
;
Irimiás, Anna
;
Timothy, Dallen J.
- In:
Tourism management perspectives : TMP
16
(
2015
),
pp. 85-91
Persistent link: https://www.econbiz.de/10011415023
Saved in:
3
How does 'crowding' affect visitor satisfaction at the Horton Plains National Park in Sri Lanka?
Rathnayake, Rathnayake Mudiyanselage Wasantha
- In:
Tourism management perspectives : TMP
16
(
2015
),
pp. 129-138
Persistent link: https://www.econbiz.de/10011415034
Saved in:
4
Equity-based customer loyalty mode for the upscale hotels : alternative models for leisure and business travels
Liu, Chyong-Ru
;
Wu, Tsung-Chiung
;
Yeh, Pi-Hua
;
Chen, …
- In:
Tourism management perspectives : TMP
16
(
2015
),
pp. 139-147
Persistent link: https://www.econbiz.de/10011415036
Saved in:
5
Solo travellers assign higher ratings than families : examining customer satisfaction by demographic group
Radojevic, Tijana
;
Stanisic, Nemanja
;
Stanic, Nenad
- In:
Tourism management perspectives : TMP
16
(
2015
),
pp. 247-258
Persistent link: https://www.econbiz.de/10011415055
Saved in:
6
Assessing university students' satisfaction with on-campus cafeteria services
El-Said, Osman Ahmed
;
Fathy, Eslam Ahmed
- In:
Tourism management perspectives : TMP
16
(
2015
),
pp. 318-324
Persistent link: https://www.econbiz.de/10011415712
Saved in:
7
The behavioral consequences of tourist experience
Lin, Chien-Hsin
;
Kuo, Beryl Zi-Lin
- In:
Tourism management perspectives : TMP
18
(
2016
),
pp. 84-91
Persistent link: https://www.econbiz.de/10011487379
Saved in:
8
Tourist shopping : the relationships among shopping attributes, shopping value, and behavioral intention
Albayrak, Tahir
;
Caber, Meltem
;
Çömen, Nesli
- In:
Tourism management perspectives : TMP
18
(
2016
),
pp. 98-106
Persistent link: https://www.econbiz.de/10011487394
Saved in:
9
Customer incivility and employees' outcomes in the hotel : testing the mediating role of emotional exhaustion
Alola, Uju Violet
;
Olugbade, Olusegun A.
;
Avci, Turgay
; …
- In:
Tourism management perspectives : TMP
29
(
2019
),
pp. 9-17
Persistent link: https://www.econbiz.de/10011998017
Saved in:
10
Tourist geographic literacy and its consequences
Chang, Kang-Tsung
;
Huang, Chung-Ching
;
Tsaur, Sheng-Hshiung
- In:
Tourism management perspectives : TMP
29
(
2019
),
pp. 131-140
Persistent link: https://www.econbiz.de/10011998117
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