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Customer satisfaction
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Tourism
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Tourismus
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Tourism management perspectives : TMP
Journal of business research : JBR
808
Journal of retailing and consumer services
748
International journal of hospitality management
515
Industrial marketing management : the international journal for industrial and high-tech firms
441
The journal of services marketing
308
SpringerLink / Bücher
300
The service industries journal
297
Journal of Services Marketing
258
Tourism management : research, policies, practice
229
Journal of travel and tourism marketing
223
Journal of the Academy of Marketing Science
211
European Journal of Marketing
207
International journal of contemporary hospitality management
207
The journal of business & industrial marketing
207
Journal of hospitality marketing & management
205
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
205
Journal of strategic marketing
199
International journal of electronic customer relationship management : IJECRM
171
International Journal of Bank Marketing
165
Journal of service research : JSR
161
Cogent business & management
158
Asia Pacific journal of marketing and logistics
153
Journal of marketing
153
Services marketing quarterly
152
Psychology & marketing
149
Journal of Business & Industrial Marketing
138
Journal of retailing
138
Journal of service management
136
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
135
European journal of marketing : EJM
131
Service business
129
Marketing intelligence & planning
126
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
124
The international journal of bank marketing : IJBM
117
The journal of brand management : an international journal
115
The journal of product & brand management
114
Gabler Edition Wissenschaft
110
Journal of marketing management : MM
110
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
110
Journal of air transport management
103
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ECONIS (ZBW)
103
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1
Introduction to the special issue: consumer experience management and customer journeys in tourism, hospitality and events
Taheri, Babak
;
Prayag, Girish
;
Muskat, Birgit
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-5
Persistent link: https://www.econbiz.de/10013209312
Saved in:
2
It's all in the recipe : how to increase domestic leisure tourists' experiential loyalty to local food
Williamson, Janine
;
Hassanli, Najmeh
- In:
Tourism management perspectives : TMP
36
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012421389
Saved in:
3
A proposed measurement scale for mixed-images destinations and its interrelationships with destination loyalty and travel experience
Ragb, Hany
;
Mahrous, Abeer A.
;
Ghoneim, Ahmed Farouk
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012296650
Saved in:
4
Exploring the links between destination attributes, quality of service experience and loyalty in emerging Mediterranean destinations
Schlesinger, Walesska
;
Cervera-Taulet, Amparo
; …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012296666
Saved in:
5
A multiple indicators multiple causes (MIMIC) model of the behavioral consequences of hotel guests
Chen, Yong
;
Jiang, Kai
- In:
Tourism management perspectives : TMP
30
(
2019
),
pp. 197-207
Persistent link: https://www.econbiz.de/10012008355
Saved in:
6
Destination perceptions, relationship quality, and tourist environmentally responsible behavior
He, Xuehuan
;
Hu, Dongbin
;
Swanson, Scott R.
;
Su, LuJun
; …
- In:
Tourism management perspectives : TMP
28
(
2018
),
pp. 93-104
Persistent link: https://www.econbiz.de/10011942423
Saved in:
7
The "customer journey" : learning from customers in tourism experience encounters
Yachin, Jonathan Moshe
- In:
Tourism management perspectives : TMP
28
(
2018
),
pp. 201-210
Persistent link: https://www.econbiz.de/10011942683
Saved in:
8
Determinants of passenger loyalty in multi-airport regions : implications for tourism destination
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 145-158
Persistent link: https://www.econbiz.de/10012112993
Saved in:
9
Sources of distrust : Airbnb guests' perspectives
Sthapit, Erose
;
Björk, Peter
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 245-253
Persistent link: https://www.econbiz.de/10012113006
Saved in:
10
Pirates, ghosts, and customer loyalty : reviewing the dark ride experience
Langhof, Jan G.
;
Güldenberg, Stefan
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 398-420
Persistent link: https://www.econbiz.de/10012113075
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