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53
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52
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45
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44
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43
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42
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42
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37
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36
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33
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32
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30
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Pathak, Parag A.
30
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29
Staiger, Douglas
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Aw, Bee-yan
28
Hanushek, Eric A.
28
McColl-Kennedy, Janet R.
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27
Rockoff, Jonah E.
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Usman, Osly
27
Wang, Jiann-chyuan
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26
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Figlio, David N.
26
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International journal of hospitality management
466
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374
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292
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
285
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216
Zi you zhong guo zhi gong ye
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International journal of contemporary hospitality management
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Journal of air transport management
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Applied economics
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Review of Pacific Basin financial markets and policies
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154
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Services marketing quarterly
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Journal of Services Marketing
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International journal of quality & reliability management
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International journal of quality and service sciences
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International journal of services and operations management
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Cogent business & management
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108
Health care management review : HCM review
106
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105
Discussion paper series / IZA
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Technological forecasting & social change : an international journal
99
Issues & studies : a social science quarterly on China, Taiwan, and East Asian affairs
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97
Total quality management & business excellence
97
Economics of education review
95
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
94
The accounting review : a publication of the American Accounting Association
94
Quality management journal : QMJ
92
Industrial marketing management : the international journal for industrial and high-tech firms
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The empirical economics letters : a monthly international journal of economics
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ECONIS (ZBW)
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1
The impact of tour service performance on tourist satisfaction and behavioral intentions : a study of Chinese tourists in Hong Kong
Chan, Andrew
;
Hsu, Cathy H. C.
;
Baum, Tom
- In:
Journal of travel and tourism marketing
32
(
2015
)
1/2
,
pp. 18-33
Persistent link: https://www.econbiz.de/10011312616
Saved in:
2
Examining service shortfalls : a case study of Chinese group package tours to Australia
Chen, Hanyu
;
Weiler, Betty
;
Young, Martin
- In:
Journal of vacation marketing : an international journal
24
(
2018
)
4
,
pp. 371-386
Persistent link: https://www.econbiz.de/10011951667
Saved in:
3
Seniors' perceptions of service features on outbound group package tours
Wang, Kuo-Ching
;
Ma, Ai-ping
;
Hsu, Mei-ting
;
Jao, Po-chen
; …
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1021-1027
Persistent link: https://www.econbiz.de/10009755371
Saved in:
4
Taiwanese tourists' perceptions of service quality on outbound guided package tours : a qualitative examination of the SERVQUAL dimensions
Chang, Jui Chi
- In:
Journal of vacation marketing : an international journal
15
(
2009
)
2
,
pp. 165-178
Persistent link: https://www.econbiz.de/10003830934
Saved in:
5
Travel motivations of Iranian tourists to Turkey and their satisfaction level with all-inclusive package tours
Ozturk, Yuksel
;
San, Rana Allahyari
;
Okumus, Fevzi
; …
- In:
Journal of vacation marketing
25
(
2019
)
1
,
pp. 25-36
Persistent link: https://www.econbiz.de/10011986581
Saved in:
6
Service quality of ski group package tours : a modified importance-performance analysis
Liu, Shih-Hao
;
Tsai, Chin-Hsiang
- In:
International journal of services and operations …
46
(
2023
)
1
,
pp. 35-59
Persistent link: https://www.econbiz.de/10014364451
Saved in:
7
Identification of important service factors in group package tours
Lin, Yu-Shan
;
Chou, Shu-hui
;
Hung, Ya-fang
- In:
Advances in tourism destination marketing
,
(pp. 207-218)
.
2010
Persistent link: https://www.econbiz.de/10003997861
Saved in:
8
Impact of group package tour dimensions on customer satisfaction (an ANNs application)
Moutinho, Luiz
;
Caber, Meltem
;
Silva, Maria Manuela Santos
- In:
Tourism analysis : an interdisciplinary tourism & …
20
(
2015
)
6
,
pp. 619-629
Persistent link: https://www.econbiz.de/10011420956
Saved in:
9
Quality deterioration in package tours : the interplay of asymmetric information and reputation
Chen, Yong
;
Mak, Barry
;
Li, Zhou
- In:
Tourism management : research, policies, practice
38
(
2013
),
pp. 43-54
Persistent link: https://www.econbiz.de/10009764413
Saved in:
10
Why can package tours hurt tourists? : evidence from China’s tourism demand in Hong Kong
Chen, Yong
;
Schuckert, Markus
;
Song, Haiyan
;
Chon, Kaye
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
4
,
pp. 427-439
Persistent link: https://www.econbiz.de/10011458620
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