//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"eng"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Can you trust a customer's exp...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
78,312
Konsumentenverhalten
75,850
Einzelhandel
13,521
Retail trade
13,449
Theorie
10,686
Theory
10,469
Emotion
10,192
Communication
9,678
Kommunikation
9,569
Relationship marketing
9,373
Beziehungsmarketing
9,328
Brand management
7,672
Markenführung
7,622
Brand image
6,715
Markenimage
6,653
USA
6,297
Customer satisfaction
6,183
Online-Handel
6,097
Online retailing
6,090
Kundenzufriedenheit
6,004
United States
5,985
Social Web
5,469
Social web
5,467
Service quality
4,839
Internet marketing
4,791
Dienstleistungsqualität
4,788
Online-Marketing
4,786
Experiment
4,697
Brand
4,285
Markenartikel
4,258
Electronic Commerce
4,088
E-commerce
4,049
Werbewirkung
3,663
Advertising effects
3,646
Advertising
3,235
Pricing strategy
3,225
Preismanagement
3,220
Werbung
3,124
Vertrauen
2,960
Confidence
2,946
more ...
less ...
Online availability
All
Undetermined
40,957
Free
25,917
Type of publication
All
Article
74,144
Book / Working Paper
33,613
Journal
205
Other
14
Type of publication (narrower categories)
All
Article in journal
63,474
Aufsatz in Zeitschrift
63,474
Graue Literatur
9,188
Non-commercial literature
9,188
Working Paper
8,935
Arbeitspapier
8,059
Aufsatz im Buch
5,822
Book section
5,822
research-article
2,984
Hochschulschrift
1,432
Collection of articles of several authors
1,248
Sammelwerk
1,248
Thesis
893
Aufsatzsammlung
867
Conference paper
684
Konferenzbeitrag
684
Case study
422
Fallstudie
422
Konferenzschrift
381
Collection of articles written by one author
373
Sammlung
373
Lehrbuch
290
Textbook
264
review-article
237
Reprint
230
conceptual-paper
211
Amtsdruckschrift
180
Government document
180
review
180
Article
165
case-report
162
Conference proceedings
156
Bibliographie
137
viewpoint
113
Bibliografie enthalten
106
Bibliography included
106
Ratgeber
99
Guidebook
90
Statistik
79
Systematic review
73
more ...
less ...
Language
All
English
German
11,621
Undetermined
4,243
French
596
Spanish
161
Polish
151
Italian
124
Russian
81
Swedish
76
Dutch
53
Danish
52
Hungarian
36
Portuguese
33
Finnish
32
Norwegian
29
Romanian
20
Slovak
13
Croatian
12
Ukrainian
12
Czech
10
Lithuanian
10
Slovenian
7
Japanese
6
Chinese
5
Arabic
4
Turkish
4
Bulgarian
3
Serbian
3
Bosnian
2
Modern Greek (1453-)
2
Indonesian
2
Multiple languages
2
Vietnamese
2
Kazakh
1
Korean
1
Macedonian
1
Malay (macrolanguage)
1
more ...
less ...
Author
All
Han, Heesup
127
Belk, Russell W.
115
Mattila, Anna S.
112
Phau, Ian
106
Grewal, Dhruv
96
Grunert, Klaus G.
92
Lusk, Jayson L.
86
Khare, Arpita
85
Usman, Osly
85
Sutter, Matthias
84
Sheth, Jagdish N.
82
Bagozzi, Richard P.
81
Ehrmann, Michael
79
Foxall, Gordon R.
79
Loureiro, Sandra Maria Correia
74
Nayga, Rodolfo M.
73
Septianto, Felix
73
Dwivedi, Yogesh Kumar
70
Stavins, Joanna
68
Agarwal, Sumit
67
Laroche, Michel
67
Verhoef, Peter C.
66
Wansink, Brian
65
Ashkanasy, Neal M.
64
Fratzscher, Marcel
63
Bruwer, Johan
62
Paul, Justin
62
Pantano, Eleonora
60
Chintagunta, Pradeep K.
59
Jang, Soocheong
59
Janssen, Maarten C. W.
59
Pelsmacker, Patrick de
59
Ko, Eunju
57
Dennis, Charles
56
Siddiqui, Danish Ahmed
56
Thaichon, Park
55
Kim, Jungkeun
54
Krishna, Aradhna
53
Thøgersen, John
53
Warlop, Luk
53
more ...
less ...
Institution
All
National Bureau of Economic Research
659
IGI Global
79
OECD
76
International Energy Agency
41
Springer Fachmedien Wiesbaden
41
American Marketing Association
37
Edward Elgar Publishing
33
Information Resources Management Association
21
European Centre for the Development of Vocational Training
17
European Central Bank
16
Friedrich-Schiller-Universität Jena
16
INSEAD
16
USA / Bureau of the Census
14
Verlag Dr. Kovač
14
World Bank
14
Springer International Publishing
13
University of Western Sydney
13
RWTH Aachen
12
Universität Mannheim
12
Christian-Albrechts-Universität zu Kiel
11
Europäische Kommission / Gemeinsame Forschungsstelle
11
Europäische Kommission / Statistisches Amt
11
Organisation for Economic Co-operation and Development
11
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
11
Center for Economic Research <Tilburg>
10
Robert Schuman Centre for Advanced Studies
10
Erasmus Research Institute of Management
9
European University Institute / Department of Economics
9
College of Business
8
Economics Institute for Research (SIR), Handelshögskolan i Stockholm
8
Europäische Kommission
8
Foerder Institute for Economic Research <Tēl-Āvîv>
8
Harvard Graduate School of Business Administration
8
Peter Lang GmbH
8
School of Management
8
Trinity College Dublin / Department of Economics
8
Weltwirtschaftsforum
8
World Bank Group
8
Axel-Springer-Verlag
7
NetLibrary, Inc
7
more ...
less ...
Published in...
All
Journal of retailing and consumer services
2,234
Journal of business research : JBR
2,170
International journal of hospitality management
894
International journal of consumer studies
772
Psychology & marketing
712
NBER working paper series
656
Journal of consumer research : JCR ; an interdisciplinary bimonthly
610
Working paper / National Bureau of Economic Research, Inc.
534
NBER Working Paper
482
Journal of retailing
450
Management science : journal of the Institute for Operations Research and the Management Sciences
445
European Journal of Marketing
417
The international review of retail, distribution and consumer research
417
Asia Pacific journal of marketing and logistics
411
The journal of product & brand management
409
International journal of retail & distribution management
402
Journal of Consumer Marketing
389
International Journal of Retail & Distribution Management
388
Tourism management : research, policies, practice
385
European journal of marketing : EJM
381
Journal of business ethics : JOBE
381
The journal of brand management : an international journal
373
Journal of marketing research : JMR
372
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
355
Journal of travel and tourism marketing
350
Journal of marketing management : MM
340
Cogent business & management
332
Journal of marketing communications
331
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
329
Journal of international consumer marketing
321
Journal of marketing
318
Marketing letters : a journal of research in marketing
314
Journal of economic behavior & organization : JEBO
312
Journal of the Academy of Marketing Science
311
Journal of economic psychology : research in economic psychology and behavioral economics
309
European journal of operational research : EJOR
308
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
306
Journal of fashion marketing and management
301
Technological forecasting & social change : an international journal
300
The journal of consumer marketing
294
more ...
less ...
Source
All
ECONIS (ZBW)
100,796
Other ZBW resources
3,994
USB Cologne (EcoSocSci)
1,572
EconStor
1,078
RePEc
321
BASE
120
OLC EcoSci
58
ArchiDok
28
USB Cologne (business full texts)
9
more ...
less ...
Showing
1
-
10
of
107,976
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Antecedents and consequences of physical environment design in international retail stores
Khaneja, Suyash
;
Hussain, Shahzeb
- In:
Journal of Asia Business Studies
18
(
2024
)
3
,
pp. 637-665
Persistent link: https://www.econbiz.de/10014555482
Saved in:
2
Smart shopping carts : how real-time feedback influences spending
Ittersum, Koert van
;
Wansink, Brian
;
Pennings, Joost M. E.
- In:
MSI reports : working paper series
(
2011
)
4
,
pp. 105-142
Persistent link: https://www.econbiz.de/10009559369
Saved in:
3
Smart shopping carts : how real-time feedback influences spending
Ittersum, Koert van
;
Wansink, Brian
;
Pennings, Joost M. E.
- In:
Journal of marketing
77
(
2013
)
6
,
pp. 21-36
Persistent link: https://www.econbiz.de/10010203379
Saved in:
4
Influence of salespersons' nonverbal
communication
cues on consumer shopping behaviour
Gopal, Das
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 199-206
Persistent link: https://www.econbiz.de/10011528634
Saved in:
5
The effectiveness of e-tailers'
communication
practices in stimulating sales of niche versus popular products
Meiseberg, Brinja
- In:
Journal of retailing
92
(
2016
)
3
,
pp. 319-332
Persistent link: https://www.econbiz.de/10011566707
Saved in:
6
Shopping orientation as a stable consumer disposition and its influence on consumers' evaluations of retailer
communication
Büttner, Oliver B.
;
Florack, Arnd
;
Göritz, Anja
- In:
European journal of marketing : EJM
48
(
2014
)
5/6
,
pp. 1026-1045
Persistent link: https://www.econbiz.de/10010388098
Saved in:
7
Shopping centers revisited : the interplay between consumers' spontaneous online communications and retail planning
Pantano, Eleonora
;
Dennis, Charles
;
De Pietro, Michela
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012581925
Saved in:
8
Need for touch and two-way
communication
in e-commerce
Lee, Yun Jung
;
Yang, Sujin
;
Johnson, Zachary
- In:
Journal of research in interactive marketing : …
11
(
2017
)
4
,
pp. 341-360
Persistent link: https://www.econbiz.de/10011813283
Saved in:
9
The effects of two-way
communication
and chat service usage on consumer attitudes in the e-commerce retailing sector
Mero, Joel
- In:
Electronic markets : the international journal on …
28
(
2018
)
2
,
pp. 205-217
Persistent link: https://www.econbiz.de/10011890102
Saved in:
10
Large-scale retailers, digital media and in-store communications
Riboldazzi, Sabina
;
Capriello, Antonella
- In:
Strategic corporate communication in the digital age
,
(pp. 145-160)
.
2021
Persistent link: https://www.econbiz.de/10012491525
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->