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Marketing in higher education : a comparative analysis of the Brazil and Portuguese cases
Mainardes, Emerson Wagner; Alves, Helena; Raposo, Mário; … - In: International review on public and non-profit marketing 9 (2012) 1, pp. 43-63
Persistent link: https://www.econbiz.de/10009535054
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A systematization of the literature on organizations with dispersed powers : the need for new management models
Mainardes, Emerson Wagner; Raposo, Mário; Alves, Helena - In: Journal of management research 3 (2011) 1, pp. 1-31
Persistent link: https://www.econbiz.de/10009726049
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An exploratory research on the stakeholders of a University
Mainardes, Emerson Wagner; Alves, Helena; Raposo, Mário - In: Journal of management and strategy : JMS 1 (2010) 1, pp. 76-88
Persistent link: https://www.econbiz.de/10009296035
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Stakeholder theory : issues to resolve
Mainardes, Emerson Wagner; Alves, Helena; Raposo, Mário - In: Management decision : MD 49 (2011) 2, pp. 226-252
Persistent link: https://www.econbiz.de/10008939118
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A model for stakeholder classifcation and stakeholder relationships
Mainardes, Emerson Wagner; Alves, Helena; Raposo, Mário - In: Management decision : MD 50 (2012) 10, pp. 1861-1879
Purpose: This paper aims to develop a new model of stakeholder classification and a model for explaining the relationship between the organization and its respective stakeholders. Design/methodology/approach: The new proposed model is based on an empirical study that comprises an exploratory...
Persistent link: https://www.econbiz.de/10009683539
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Main determinants of new services development in ICT firms: A theoretical approach
Mainardes, Emerson; Mattos, Carlos; Alves, Helena - In: The International Journal of Management Science and … (2016) 21, pp. 1-14
Although there are several studies about innovation and New Services Development (NSD), investigations about innovation in ICT firms are rare, in particular identifying the attributes that generate NSD in ICT firms in a single study. Thus, the objective of this research was to identify the...
Persistent link: https://www.econbiz.de/10011849187
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Self-efficacy, trust, and perceived benefits in the co-creation of value by consumers
Alves, Helena; Mainardes, Emerson Wagner - In: International journal of retail & distribution management 45 (2017) 11, pp. 1159-1180
Persistent link: https://www.econbiz.de/10011815151
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The influence of the ethics of e-retailers on online customer experience and customer satisfaction
Mainardes, Emerson Wagner; Coutinho, Ananda Raquel Silva; … - In: Journal of retailing and consumer services 70 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014240269
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Main determinants of new services development in ICT firms : a theoretical approach
Mainardes, Emerson; Mattos, Carlos; Alves, Helena - In: The international journal of management science and … (2016) 21, pp. 1-14
Although there are several studies about innovation and New Services Development (NSD), investigations about innovation in ICT firms are rare, in particular identifying the attributes that generate NSD in ICT firms in a single study. Thus, the objective of this research was to identify the...
Persistent link: https://www.econbiz.de/10011563119
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The measurement of the construct satisfaction in higher education
Alves, Helena; Raposo, Mário - In: The service industries journal 29 (2009) 1/2, pp. 203-218
Persistent link: https://www.econbiz.de/10003849585