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Deconstructing corporate hypoc...
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Korschun, Daniel
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6
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Transformative retail services : elevating loyalty through customer well-being
Troebs, Cord-Christian
;
Wagner, Tillmann
;
Heidemann, F.
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 198-206
Persistent link: https://www.econbiz.de/10011929978
Saved in:
2
Do customer discounts affect frontline employees?
Troebs, Cord-Christian
;
Wagner, Tillmann
;
Herzog, Walter
- In:
Journal of service research
24
(
2021
)
3
,
pp. 390-404
Persistent link: https://www.econbiz.de/10012592945
Saved in:
3
The impact of customer discounts on frontline employees
Troebs, Cord-Christian
-
2020
Persistent link: https://www.econbiz.de/10012507977
Saved in:
4
Does customer demotion jeopardize loyalty?
Wagner, Tillmann
;
Hennig-Thurau, Thorsten
;
Rudolph, Thomas
- In:
Journal of marketing
73
(
2009
)
3
,
pp. 69-85
Persistent link: https://www.econbiz.de/10003838586
Saved in:
5
Corporate hypocrisy : overcoming the threat of inconsistent corporate social responsibility perceptions
Wagner, Tillmann
;
Lutz, Richard J.
;
Weitz, Barton A.
- In:
Journal of marketing
73
(
2009
)
6
,
pp. 77-91
Persistent link: https://www.econbiz.de/10003901108
Saved in:
6
Towards a hierarchical theory of shopping motivation
Wagner, Tillmann
;
Rudolph, Thomas
- In:
Journal of retailing and consumer services
17
(
2010
)
5
,
pp. 415-429
Persistent link: https://www.econbiz.de/10008654216
Saved in:
7
Towards a classification of consumer sustainability
Wagner, Tillmann
;
Stich, Alexander
- In:
Sustainability and management : an international perspective
,
(pp. 57-67)
.
2017
Persistent link: https://www.econbiz.de/10011580114
Saved in:
8
Corporate social irresponsibility and consumers' psychological conflicts
Stich, Alexander
-
2019
Persistent link: https://www.econbiz.de/10012109992
Saved in:
9
Customer ethnic bias in service encounters
Linzmajer, Marc
;
Brach, Simon
;
Walsh, Gianfranco
; …
- In:
Journal of service research
23
(
2020
)
2
,
pp. 194-210
Persistent link: https://www.econbiz.de/10012216633
Saved in:
10
Boundary-spanning employees and relationships with external stakeholders : a social identity approach
Korschun, Daniel
- In:
The Academy of Management review : AMR
40
(
2015
)
4
,
pp. 611-629
Persistent link: https://www.econbiz.de/10011391822
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