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~subject:"Customer satisfaction"
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Etude des perceptions et des réactions des consommateurs face aux activités citoyennes des entreprises : application à deux catégories de produits
Swaen, Valérie
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2004
Persistent link: https://www.econbiz.de/10003987066
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Valeur perçue des "méta-services" et comportement du consommateur : le cas des alliances aériennes
Janawade, Vikrant
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Bertrand, Daisy
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Léo, Pierre-Yves
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2015
Persistent link: https://www.econbiz.de/10010527216
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