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1
Workshop Arbeitsmarktpotentiale und Qualifizierungsanforderungen für Call-Center-Mitarbeiter : am 11. Dezember 1997 im TZU, Oberhausen
Workshop Arbeitsmarktpotentiale und …
-
1998
Persistent link: https://www.econbiz.de/10004351955
Saved in:
2
Großer Call-Center-Gehalts-und-Karrierevergleich
Thieme, Jan
;
Ceyp, Michael H.
-
1997
Persistent link: https://www.econbiz.de/10004356314
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3
CallCenter
management by the numbers
Anton, Jon
;
Monger, Jodie
;
Perkins, Debra
-
1997
-
1. ed.
Persistent link: https://www.econbiz.de/10004361779
Saved in:
4
Aufbau eines Call-Centers im Anwenderservice der DATEV eG : [mit Checkliste für den Kauf eines ACD-Systems]
Wagner, Bernd
-
1997
-
1. Aufl.
Persistent link: https://www.econbiz.de/10004361877
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5
Return on quality : ein Ansatz zur monetären Bewertung von Qualitätsverbesserungsmaßnahmen ; kritische Darstellung und empirische Anwendung im
Call-Center
Kudernatsch, Daniela
-
1998
Persistent link: https://www.econbiz.de/10004362186
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6
Call centre management : a practical guide
Menday, Janette
-
1996
Persistent link: https://www.econbiz.de/10004372583
Saved in:
7
Workshop Qualifizierung für den Call-Center-Markt : am 21. April 1998 im TZU, Oberhausen
Workshop Qualifizierung für den Call-Center-Markt …
-
1998
Persistent link: https://www.econbiz.de/10004377036
Saved in:
8
Erfolgsfaktor Einrichtung im
Callcenter
: praxisorientierte Marktstudie
Schubert, Peter
;
Eisfeller, Guido
-
1999
Persistent link: https://www.econbiz.de/10004592527
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9
Call Center Controlling : Ein Modell für die Planung, Kontrolle und Steuerung von Kundenservice-Centern
Schümann, Florian
-
2006
Persistent link: https://www.econbiz.de/10004909649
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10
Call-Center-Management und Mitarbeiterzufriedenheit : Eine kausalanalytische Untersuchung
Scupin, Yvonne
-
2006
Persistent link: https://www.econbiz.de/10004909714
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