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Customer-driven marketing : the ideal way to increased profits through marketing, sales and service improvement
Fraser-Robinson, John - 1997
Persistent link: https://www.econbiz.de/10004316963
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Enterprise one-to-one : tools for building unbreakable customer relationships in the interactive age
Peppers, Don; Rogers, Martha - 1997
Persistent link: https://www.econbiz.de/10004321457
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Der Verkäufer der Zukunft : vom Drücker zum Beziehungsmanager und Teamplayer
Verweyen, Alexander - 1997
Persistent link: https://www.econbiz.de/10004328245
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Das Konkurrenzmärchen : aktiv Allianzen schmieden
Preiss, Kenneth; Goldman, Steven L.; Nagel, Roger N. - 1998
Persistent link: https://www.econbiz.de/10004328869
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Sales, marketing, and continuous improvement : six best practices to achieve revenue growth and increase customer loyalty
Stowell, Daniel M. - 1997 - 1. ed., 1. print.
Persistent link: https://www.econbiz.de/10004331359
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Kundenzufriedenheit : Dokumentation des Workshops vom 26./27. Juni 1997
Meffert, Heribert (contributor) - 1997
Persistent link: https://www.econbiz.de/10004333505
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In charge of customer satisfaction
Cartwright, Roger; Green, George - 1997
Persistent link: https://www.econbiz.de/10004337391
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The customer care revolution : featuring fourth wave dynamics
Dando-Collins, Stephen - 1997
Persistent link: https://www.econbiz.de/10004337806
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Strategies for effective customer education
Honebein, Peter - 1997
Persistent link: https://www.econbiz.de/10004342685
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The customer is CEO : how to measure what your customers want - and make sure they get it
Massnick, Forler - 1997 - 1. print.
Persistent link: https://www.econbiz.de/10004343186