Narrow search
Showing 1 - 10 of 13
Cover Image
The Matrix Composition of Banking Customer Value
Chang, Hong-sheng; Tseng, Chien-ming - In: Journal of international consumer marketing 22 (2010) 4, pp. 347-363
Persistent link: https://www.econbiz.de/10008452812
Cover Image
How Public-Issue-Promoted and Revenue-Related Types of Social Marketing Influence Customer-Perceived Value in Taiwan's Banking Industry
Chang, Hong-Sheng; Chen, Tser-Yieth; Tseng, Chien-Ming - In: Journal of international consumer marketing 21 (2009) 1, pp. 35-50
Persistent link: https://www.econbiz.de/10008241066
Cover Image
How Public-Issue-Promoted and Revenue-Related Types of Social Marketing Influence Customer-Perceived Value in Taiwan's Banking Industry
Chang, Hong-Sheng; Chen, Tser-Yieth; Tseng, Chien-Ming - In: Journal of international consumer marketing 21 (2008) 1, pp. 35-50
Persistent link: https://www.econbiz.de/10009266540
Cover Image
How Public-Issue-Promoted and Revenue-Related Types of Social Marketing Influence Customer-Perceived Value in Taiwan's Banking Industry
Chang, Hong-Sheng; Chen, Tser-Yieth; Tseng, Chien-Ming - In: Journal of international consumer marketing 21 (2008) 1, pp. 35-50
Persistent link: https://www.econbiz.de/10008172376
Cover Image
The Effects of Learning Capacity, Transparency and Relationship Quality on Inter-Organizational Learning
Chen, Tser-Yieth; Hung, Kuang-Peng; Tseng, Chien-Ming - In: International journal of management 27 (2010) 3, pp. 405-421
Persistent link: https://www.econbiz.de/10008734955
Cover Image
Social-demographics, driving experience and yearly driving distance in relation to a tour bus driver’s at-fault accident risk
Tseng, Chien-Ming - In: Tourism management : research, policies, practice 33 (2012) 4, pp. 910-916
Persistent link: https://www.econbiz.de/10009828141
Cover Image
Increasing hotel customer value through service quality cues in Taiwan
Chang, Hong-Sheng - In: The service industries journal 28 (2008) 1, pp. 73-84
Persistent link: https://www.econbiz.de/10007896288
Cover Image
Examining the casual relationship among service recovery, perceived justice, perceived risk, and customer value in the hotel industry
Chang, Hong-Sheng; Hsiao, Han-Liang - In: The service industries journal 28 (2008) 4, pp. 513-528
Persistent link: https://www.econbiz.de/10008072563
Cover Image
Examining the casual relationship among service recovery, perceived justice, perceived risk, and customer value in the hotel industry
Chang, Hong-Sheng; Hsiao, Han-Liang - In: The service industries journal 28 (2008) 3-4, pp. 513-528
Persistent link: https://www.econbiz.de/10008079457
Cover Image
Increasing hotel customer value through service quality cues in Taiwan
Chang, Hong-Sheng - In: The service industries journal 28 (2008) 1-2, pp. 73-84
Persistent link: https://www.econbiz.de/10007993633