//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"und"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Capturing consumption emotions...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
consumer behaviour
260
Verbraucherverhalten
243
service quality
243
Consumer behaviour
157
Service quality
122
Marketing
109
Kundendienst
69
Emotion
61
emotion
57
Service Quality
56
customer satisfaction
54
customer service
48
SERVQUAL
44
Consumer Behaviour
42
Consumer/Household Economics
42
Economics
38
Food Consumption/Nutrition/Food Safety
36
USA
33
Konsumentenverhalten
24
Satisfaction
24
live births
24
Customer satisfaction
23
health services
23
infant mortality
23
pregnant women
23
Aufsatzsammlung
22
China
22
maternal mortality
22
Deutschland
21
birth
21
child mortality
21
infant mortality rate
21
mortality rate
21
births
20
hiv/aids
20
mothers
20
public health
20
Customer service
19
Governance
19
Poverty Reduction Strategy Papers
19
more ...
less ...
Online availability
All
Free
530
Undetermined
422
Type of publication
All
Article
792
Book / Working Paper
614
Other
18
Journal
2
Type of publication (narrower categories)
All
Dissertation u.a. Prüfungsschriften
31
Thesis
12
Konferenzschrift
8
Bibliografie enthalten
4
Bibliography included
4
Hochschulschrift
4
Congress Report
3
Graue Literatur
2
Non-commercial literature
2
Aufsatzsammlung
1
Bibliographie
1
Case Study
1
Collection of articles of several authors
1
Conference proceedings
1
Mehrbändiges Werk
1
Monografische Reihe
1
Multi-volume publication
1
Sammelwerk
1
Series
1
Sonderdruck
1
more ...
less ...
Language
All
Undetermined
English
103,769
German
8,615
French
396
Polish
120
Spanish
120
Italian
86
Russian
42
Swedish
40
Danish
32
Dutch
24
Portuguese
24
Norwegian
22
Finnish
19
Hungarian
18
Lithuanian
12
Czech
10
Slovak
10
Romanian
9
Croatian
6
Bulgarian
3
Indonesian
3
Slovenian
3
Arabic
2
Multiple languages
2
Serbian
2
Vietnamese
2
Chinese
2
Bosnian
1
Macedonian
1
Malay (macrolanguage)
1
Turkish
1
more ...
less ...
Author
All
Barrena Figueroa, Ramo
7
Durvasula, Srinivas
6
Menrad, Klaus
6
Sanchez Garcia, Mercedes
6
Lysonski, Steven
5
Sakkthivel, A.M.
5
Spiller, Achim
5
Destandau, François
4
Dierks, Leef H.
4
Foxall, Gordon R.
4
Garcia, Serge
4
Goddard, Ellen W.
4
Grunert, Klaus G.
4
Lee, Jung-Wan
4
Lee, Tzong-Ru
4
Mehta, Subhash
4
O'Hara, Sabine U.
4
Rajagopal
4
Stagl, Sigrid
4
Tai, Simon W.
4
Bernabeu, Rodolfo
3
Bouscasse, Hélène
3
Bylok, Felicjan
3
Chen, Shiou-Yu
3
Diaz, Monica
3
Gabriel, Andreas
3
Gil, Jose Maria
3
Gracia, Azucena
3
Helm, Roland
3
Jager, Wander
3
Janssen, Marco A.
3
Jen, William
3
Julian, Craig C
3
Komaromi, Nandor
3
Landschulze, Sebastian
3
Larsson, Lars-Göran
3
Lehota, Jozsef
3
Li, Yan
3
Marković, Suzana
3
Olmeda, Miguel
3
more ...
less ...
Institution
All
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
41
European Association of Agricultural Economists - EAAE
26
International Monetary Fund
24
International Monetary Fund (IMF)
24
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
9
Fachgebiet für Marketing und management Nachwachsender Rohstoffe, Hochschule Weihenstephan-Triesdorf
7
Institut for Marketing og Organisation, Aarhus Universitet
7
EconWPA
6
International Institute of Social and Economic Sciences
6
Université Paris-Dauphine (Paris IX)
6
Economics Research, World Bank Group
5
Department of Resource Economics and Environmental Sociology (REES), University of Alberta
4
Faculteit der Economische Wetenschappen en Bedrijfskunde, Vrije Universiteit
4
HAL
4
International Labour Organization (ILO), United Nations
4
VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics
4
Département Sciences Sociales, Agriculture et Alimentation, Espace et Environnement (SAE2), Institut National de la Recherche Agronomique (INRA)
3
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
3
Gazdaság- és Társadalomtudományi Kar, Szent István Egyetem
3
Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues - GEWISOLA
3
Nationalekonomiska institutionen, Handelshögskolan
3
Tinbergen Institute
3
Tinbergen Instituut
3
Axel-Springer-Verlag <Berlin> / Marketing Anzeigen
2
C.E.P.R. Discussion Papers
2
Centre Emile Bernheim, Solvay Brussels School of Economics and Management
2
Department of Economics, Oxford University
2
Dipartimento di Scienze Statistiche "Paolo Fortunati", Alma Mater Studiorum - Università di Bologna
2
Economic Science Institute (ESI), Argyros School of Business and Economics
2
Faculteit Toegepaste Economische Wetenschappen, Universiteit Antwerpen
2
Forschungsbasierte Infrastruktureinrichtung "Sozio-oekonomisches Panel (SOEP)", DIW Berlin (Deutsches Institut für Wirtschaftsforschung)
2
Gesellschaft Entwicklung, Konstruktion, Vertrieb
2
Institut de Préparation à l'Administration et à la Gestion (IPAG)
2
Institut ekonomických studií, Univerzita Karlova v Praze
2
Institut for Fødevare- og Ressourceøkonomi, Københavns Universitet
2
Institute for the Study of Labor (IZA)
2
Institute of Social and Economic Research (ISER), Osaka University
2
International Association of Agricultural Economists - IAAE
2
London School of Economics (LSE)
2
Reserve Bank of Australia
2
more ...
less ...
Published in...
All
MPRA Paper
41
IMF Staff Country Reports
24
International Journal of Financial Services Management
16
International Journal of Services, Economics and Management
16
International Journal of Electronic Finance
15
Journal of Happiness Studies
15
Ifo Schnelldienst
14
Quality & Quantity: International Journal of Methodology
14
Journal of Air Transport Management
13
Journal of Business Research
12
Management Science
12
World Review of Entrepreneurship, Management and Sustainable Development
12
International Journal of Academic Research in Business and Social Sciences
11
International Journal of Business Performance Management
11
International Journal of Social Economics
11
Ovidius University Annals, Economic Sciences Series
11
American Journal of Business
10
Micro & Macro Marketing
10
Apas Papers
9
International Journal of Revenue Management
9
Journal of Business Ethics
9
Journal of Management and Strategy
8
Manufacturing & Service Operations Management
8
Serie Research Memoranda
8
Sociological Research Online
8
Anadolu University Journal of Social Sciences
7
Annals of Faculty of Economics
7
Conference Papers / Fachgebiet für Marketing und management Nachwachsender Rohstoffe, Hochschule Weihenstephan-Triesdorf
7
Cuadernos de Gestión
7
Global Business Review
7
International Journal of Economics and Business Research
7
International Journal of Sustainable Development
7
Journal of Consumer Policy
7
Journal of Economic Studies
7
MAPP Working Papers
7
Economics Papers from University Paris Dauphine
6
German Journal of Agricultural Economics
6
International Journal of Asian Social Science
6
Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE)
6
Judgment and Decision Making
6
more ...
less ...
Source
All
RePEc
1,043
USB Cologne (EcoSocSci)
315
BASE
59
ECONIS (ZBW)
9
Showing
1
-
10
of
1,426
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Die Bedeutung der Emotionen beim Besuch von Online-Shops : Messung, Determinanten und Wirkungen
Mau, Gunnar
-
2009
Persistent link: https://www.econbiz.de/10004947788
Saved in:
2
Customer first : a strategy for quality service
Walker, Denis
-
1990
Persistent link: https://www.econbiz.de/10004131180
Saved in:
3
Relationship marketing : successful strategies for the age of the customer
McKenna, Regis
-
1991
-
1. print.
Persistent link: https://www.econbiz.de/10004132985
Saved in:
4
Exzellenter
Kundenservice
: ein Leitfaden für vorzügliche Dienstleistungen ; die Kunst, Kunden als Gäste zu behandeln
Martin, William B.
-
1992
Persistent link: https://www.econbiz.de/10004133445
Saved in:
5
Customer service and distribution strategy
Christopher, Martin
;
Schary, Philip
;
Skjott-Larsen, Tage
-
1979
Persistent link: https://www.econbiz.de/10004138988
Saved in:
6
Der erfolgreiche Kundendienst-Berater : Service-Verhalten und Kunden-Zufriedenheit
Sieg, Christian
-
1992
Persistent link: https://www.econbiz.de/10004142282
Saved in:
7
Die Dimensionalität des Begriffs Serviceorientierung : dargestellt am Beispiel eines Verkehrsunternehmens
Haßelmann, Uwe
-
1991
Persistent link: https://www.econbiz.de/10004107027
Saved in:
8
CIS, customer information system : Konzeption und Aufbau eines Kunden-Informations-Systems anhand eines Fallbeispieles
Stromeyer, Markus
-
1990
Persistent link: https://www.econbiz.de/10004107099
Saved in:
9
Serving them right : innovative and powerful customer retention strategies
Liswood, Laura A.
-
1990
-
1. [Dr.]
Persistent link: https://www.econbiz.de/10004111573
Saved in:
10
The service edge : 101 companies that profit from customer care
Zemke, Ron
;
Schaaf, Dick
-
1989
-
1. print.
Persistent link: https://www.econbiz.de/10004113377
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->