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~person:"Anantharaman, R.N."
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Anantharaman, R.N.
Rajendran, Chandrasekharan
113
Ziegler, Hans
14
Narashiman, K.
9
Srikantha Dath, T. N.
8
Gopalan, Ram
6
Sureshchandar, G.S.
6
Chandrasekaran, C.
4
Ganesh, L. S.
4
Hanumanna, Donakonda
4
Holthaus, Oliver
4
Lokachari, Prakash Sai
4
Madhushini, N.
4
Megala, N.
4
Issac, George
3
Kanagasabapathi, Balasubramanian
3
Narayan, Bindu
3
Raj, K. Antony Arokia Durai
3
Rajesh, R.
3
Sai, L. Prakash
3
Shah, Mitul
3
Brucker, P.
2
Chaudhuri, Dipak
2
Chetty, O. V. Krishnaiah
2
Chetty, O.V. Krishnaiah
2
Daduna, J.
2
Daniel, J. Sudhir Ryan
2
Dath, T. N. Srikantha
2
Gajpal, Yuvraj
2
Ganesh, Muthusamy
2
Gangadharan, Rajesh
2
Gowrishankar, K.
2
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2
Jayamohan, M.S.
2
Krishnan, Kunal
2
Marti, K.
2
Panchapakesan Padma
2
Parthasarathy, Srinivasaraghavan
2
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2
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Quality management journal : QMJ
2
The journal of services marketing
2
Total quality management
2
International journal of service industry management : IJSIM
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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Determinants of customer-perceived service quality: a confirmatory factor analysis approach
Sureshchandar, G.S.
;
Rajendran, Chandrasekharan
; …
- In:
The journal of services marketing
16
(
2002
)
1
,
pp. 9-34
Persistent link: https://www.econbiz.de/10007107121
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2
The relationship between service quality and customer satisfaction - a factor specific approach
Sureshchandar, G.S.
;
Rajendran, Chandrasekharan
; …
- In:
The journal of services marketing
16
(
2002
)
4
,
pp. 363
Persistent link: https://www.econbiz.de/10007108896
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3
Number 4 - A holistic model for total quality service
Sureshchandar, G.S.
;
Rajendran, Chandrasekharan
; …
- In:
International journal of service industry management : IJSIM
12
(
2001
)
3-4
,
pp. 378
Persistent link: https://www.econbiz.de/10007112551
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4
A Conceptual Framework for Total Quality Management in Software Organizations
Issac, George
;
Rajendran, Chandrasekharan
; …
- In:
Total quality management & business excellence : an …
15
(
2004
)
3
,
pp. 307-344
Persistent link: https://www.econbiz.de/10007153451
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5
The relationship between management's perception of total quality service and customer perceptions of service quality
Sureshchandar, G.S.
;
Rajendran, Chandrasekharan
; …
- In:
Total quality management
13
(
2002
)
1
,
pp. 69-88
Persistent link: https://www.econbiz.de/10007169047
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6
A Conceptual model for total quality management in service organizations
Sureshchandar, G.S.
;
Rajendran, Chandrasekharan
; …
- In:
Total quality management
12
(
2001
)
3
,
pp. 343-364
Persistent link: https://www.econbiz.de/10007174015
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7
A Holistic Framework for TQM in the Software Industry: A Confirmatory Factor Analysis Approach - An approach for measuring the level of quality management practices in software org...
Issac, George
;
Rajendran, Chandrasekharan
; …
- In:
Quality management journal : QMJ
11
(
2004
)
3
,
pp. 35-60
Persistent link: https://www.econbiz.de/10005925844
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8
Significance of Quality Certification: The Case of the Software Industry in India
Issac, George
;
Rajendran, Chandrasekharan
; …
- In:
Quality management journal : QMJ
11
(
2004
)
1
,
pp. 8-32
Persistent link: https://www.econbiz.de/10005929516
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