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Special issue: Customer engagement
Hollebeek, Linda D. (ed.); Conduit, Jodie (ed.);  … - 2016
Persistent link: https://www.econbiz.de/10011483117
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Customer engagement : opportunities and challenges for organizations
Bolton, Ruth N. - In: Journal of service research : JSR 14 (2011) 3, pp. 272-274
Persistent link: https://www.econbiz.de/10009383389
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Customer engagement : conceptual domain, fundamental propositions, and implications for research
Brodie, Roderick J.; Hollebeek, Linda D.; Jurić, Biljana; … - In: Journal of service research : JSR 14 (2011) 3, pp. 252-271
Persistent link: https://www.econbiz.de/10009383399
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Virtual reality through the customer journey : framework and propositions
Hollebeek, Linda D.; Clark, Moira K.; Andreassen, Tor W.; … - In: Journal of retailing and consumer services 55 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012268819