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Critical observations on the statistical process control implementation in the UK food industry : a survey
Abdul Halim Lim, Sarina; Antony, Jiju; He, Zhen; … - In: International journal of quality & reliability management 34 (2017) 5, pp. 684-700
Persistent link: https://www.econbiz.de/10011706929
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World class applications of Six Sigma : [real world examples of success]
Antony, Jiju (ed.); Bañuelas, Ricardo (contributor);  … - 2006 - 1. ed.
Persistent link: https://www.econbiz.de/10003284224
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Enhancing the Six Sigma problem-solving methodology using the systems thinking methodologies
Douglas, Alex; Middleton, Saundra; Antony, Jiju; … - In: International journal of six sigma and competitive … 5 (2009/10) 2, pp. 144-155
Persistent link: https://www.econbiz.de/10003859903
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Project selection and its impact on the successful deployment of Six Sigma
Kumar, Maneesh; Antony, Jiju; Cho, Byung Rae - In: Business process management journal 15 (2009) 5, pp. 669-686
Persistent link: https://www.econbiz.de/10003889589
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Six sigma : a strategy for supporting innovation in pursuit of business excellence ; invited paper
Antony, Jiju - In: International journal of technology management : IJTM 37 (2007) 1/2, pp. 8-12
Persistent link: https://www.econbiz.de/10003419553
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Enhancing design decision-making through development of proper transfer function in Design for Six Sigma framework
Hu, Mathew; Antony, Jiju - In: International journal of six sigma and competitive … 3 (2007/08) 1, pp. 33-55
Persistent link: https://www.econbiz.de/10003471317
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Studying the impact of total quality management in service industries
Talib, Faisal; Rahman, Zillur - In: International journal of productivity and quality … 6 (2010) 2, pp. 249-268
Persistent link: https://www.econbiz.de/10008646944
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Critical success factors of TQM in service organizations : a proposed model
Talib, Faisal; Rahman, Zillur - In: Services marketing quarterly 31 (2010) 3, pp. 363-380
Persistent link: https://www.econbiz.de/10008648755
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Lean six sigma in a call centre : a case study
Laureani, Alessandro; Antony, Jiju; Douglas, Alex - In: The international journal of productivity and … 59 (2010) 8, pp. 757-768
Persistent link: https://www.econbiz.de/10008778205
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Reducing employees' turnover in transactional services : a Lean Six Sigma case study
Laureani, Alessandro; Antony, Jiju - In: The international journal of productivity and … 59 (2010) 7, pp. 688-700
Persistent link: https://www.econbiz.de/10008778218