Narrow search
Showing 1 - 10 of 20
Cover Image
Exploring quality management practices and its pattern analysis in Indian service SMEs
Basu, Rana; Bhola, Prabha - In: Journal of enterprising culture 23 (2015) 2, pp. 199-235
Persistent link: https://www.econbiz.de/10011525537
Cover Image
Impact of quality management practices on performance stimulating growth : empirical evidence from Indian IT enabled service SMEs
Basu, Rana; Bhola, Prabha - In: International journal of quality & reliability management 33 (2016) 8, pp. 1179-1201
Persistent link: https://www.econbiz.de/10011606503
Cover Image
Integrating fuzzy MCDM methodology to investigate quality management practices in Indian digital service SMEs
Basu, Rana; Bhola, Prabha - In: International journal of services and operations management 25 (2016) 2, pp. 173-205
Persistent link: https://www.econbiz.de/10011636414
Cover Image
Neoteric quality improvement approach in resource constrained Indian service SMEs : a concept note
Basu, Rana; Bhola, Prabha; Dan, Pranab K. - In: International journal of productivity and quality … 21 (2017) 4, pp. 516-531
Persistent link: https://www.econbiz.de/10011816883
Cover Image
A framework of quality management practices for Indian service SMEs
Basu, Rana; Bhola, Prabha; Das, Manik Chandra - In: Quality management journal : QMJ 27 (2020) 1, pp. 62-75
Persistent link: https://www.econbiz.de/10012308956
Cover Image
Impact of quality management practices on quality performance and financial performance : evidence from Indian manufacturing companies
Parvadavardini, S.; Vivek, N.; Devadasan, S. R. - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 507-530
Persistent link: https://www.econbiz.de/10011579838
Cover Image
Critical linkages between quality management practices and performance from Indian IT enabled service SMEs
Basu, Rana; Bhola, Prabha; Ghosh, Indranil; Dan, Pranab K. - In: Total quality management & business excellence : an … 29 (2018) 8, pp. 881-919
Persistent link: https://www.econbiz.de/10011884022
Cover Image
A framework to identify service quality determinants of IT enabled scalable ventures : a study from Indian context
Basu, Rana; Bhola, Prabha - In: Journal of information & knowledge management : JIKM 13 (2014) 4, pp. 1-14
Persistent link: https://www.econbiz.de/10010495813
Cover Image
Agility and innovation through QFD : an endeavour through agile ITQFD technique
Vinodh, S.; Sundararaj, G.; Devadasan, S. R.; … - In: International journal of management practice : IJMP 3 (2008/09) 4, pp. 383-404
Persistent link: https://www.econbiz.de/10003882810
Cover Image
Application of QFD for supplier selection in an Indian electronics switches manufacturing organisation
Vinodh, S.; Rathod, Gopinath; Devadasan, S. R. - In: International journal of Indian culture and business … 4 (2011) 2, pp. 181-198
Persistent link: https://www.econbiz.de/10008907642