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Assessing channel quality to measure customers' outcome in online purchasing
Arsalan Najmi; Ahmed, Waqar - In: International journal of electronic customer … 11 (2017/2018) 2, pp. 179-201
Persistent link: https://www.econbiz.de/10011966928
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Prioritising factors influencing consumers' reversing intention of e-waste using analytic hierarchy process
Arsalan Najmi; Kanapathy, Kanagi A. P.; Azmin Azliza Aziz - In: International journal of electronic customer … 12 (2019) 1, pp. 58-74
Persistent link: https://www.econbiz.de/10012253348
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Understanding the role of service attributes in consumer small retailer relationships : findings from Pakistan
Arsalan Najmi; Ali, Syed Fahad; Ahmed, Waqar; … - In: International journal of management practice : IJMP 14 (2021) 2, pp. 198-216
Persistent link: https://www.econbiz.de/10012515073
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Understanding the role of in-store logistic operations in retail : findings from Pakistan
Arsalan Najmi; Arshad, Yamna; Ahmed, Waqar; Kanapathy, … - In: International journal of services and operations … 43 (2022) 1, pp. 26-51
Persistent link: https://www.econbiz.de/10013552836
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Understanding the impact of service convenience on customer satisfaction in home delivery : evidence from Pakistan
Mehmood, Syeda Marium; Arsalan Najmi - In: International journal of electronic customer … 11 (2017/2018) 1, pp. 23-43
Persistent link: https://www.econbiz.de/10011889860