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Customer satisfaction with e-retailers : the role of product type in the relative importance of attributes

You, Yanfen; Bhatnagar, Amit; Ghose, Sanjoy - In: Journal of internet commerce 15 (2016) 3, pp. 274-291

Persistent link: https://www.econbiz.de/10011636493

Providing a window of opportunity for converting eStore visitors

Bhatnagar, Amit; Sen, Arun; Sinha, Atish P. - In: Information systems research : ISR 28 (2017) 1, pp. 22-32

Persistent link: https://www.econbiz.de/10011686224

Moderating role of product type in the relationship between e-retailer service attributes and customer satisfaction

You, Yanfen; Bhatnagar, Amit; Ghose, Sanjoy - In: International journal of electronic marketing and … 8 (2017) 4, pp. 316-330

Persistent link: https://www.econbiz.de/10011858769

Do habits influence the types of information that smartphone shoppers seek?

Bhatnagar, Amit; Papatla, Purushottam - In: Journal of business research : JBR 94 (2019), pp. 89-98

Persistent link: https://www.econbiz.de/10011947303

Increasing online sales by facilitating spillover shopping

Bhatnagar, Amit; Papatla, Purushottam - In: Journal of retailing and consumer services 29 (2016), pp. 58-69

Persistent link: https://www.econbiz.de/10011442355

Assurance seals, on-line customer satisfaction, and repurchase intention

Park, Insu; Bhatnagar, Amit; Rao, H. Raghav - In: International journal of electronic commerce : IJEC 14 (2009/10) 3, pp. 11-34

Persistent link: https://www.econbiz.de/10003965112

Allocating a hybrid retailer's assortment across retail stores : bricks-and-motar vs. online

Bhatnagar, Amit; Syam, Siddhartha S. - In: Journal of business research : JBR 67 (2014) 6, pp. 1293-1302

Persistent link: https://www.econbiz.de/10010365131

Evolution of retail formats : past, present, and future

Gauri, Dinesh Kumar; Jindal, Rupinder P.; Ratchford, … - In: Journal of retailing 97 (2021) 1, pp. 42-61

Persistent link: https://www.econbiz.de/10012514572

Customer-Initiated and Firm-Initiated Online Shopping Visits under Competition for Attention : A Conceptual Model and Empirical Analysis

Bhatnagar, Amit; De, Prabuddha; Sen, Arun; Sinha, Atish P - 2020

In the recent past, several studies have empirically compared the effectiveness of two or more online marketing channels in influencing consumer behavior. While some of these studies have found that the effectiveness tends to vary across channels, at a conceptual level, there is no clear...

Persistent link: https://www.econbiz.de/10014095248

Role of gender in the creation and persuasiveness of online reviews

Ravula, Prashanth; Bhatnagar, Amit; Gauri, Dinesh Kumar - In: Journal of business research : JBR 154 (2023), pp. 1-12

Persistent link: https://www.econbiz.de/10013468819