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Designing collaboration process facilitation in hotel management teams to improve collaboration performance

Fu, Shixuan; Cheng, Xusen; Su, Linlin; Bilgihan, Anil; … - In: International journal of hospitality management 88 (2020), pp. 1-10

Persistent link: https://www.econbiz.de/10012293857

Identifying and overcoming barriers to deployment of information technology projects in hotels

Okumus, Fevzi; Bilgihan, Anil; Ozturk, Ahmet Bulent; … - In: Journal of organizational change management 30 (2017) 5, pp. 744-766

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Customer loyalty : a review and future directions with a special focus on the hospitality industry

Kandampully, Jay; Zhang, Tingting Christina; Bilgihan, Anil - In: International journal of contemporary hospitality management 27 (2015) 3, pp. 379-414

Persistent link: https://www.econbiz.de/10011308466

Customer engagement research in hospitality and tourism : a systematic review

Chen, Shuping; Han, Xiaoyun; Bilgihan, Anil; Okumus, Fevzi - In: Journal of hospitality marketing & management 30 (2021) 7, pp. 871-904

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Interdisciplinary research in tourism

Okumus, Fevzi; Van Niekerk, Mathilda; Köseoglu, Mehmet Ali - In: Tourism management : research, policies, practice 69 (2018), pp. 540-549

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Coping with RM challenges in hospitality education

Demirciftci, Tevfik; Cetin, Gurel; Bilgihan, Anil - In: Journal of revenue and pricing management 16 (2017) 5, pp. 499-512

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When artificial intelligence meets the hospitality and tourism industry : an assessment framework to inform theory and management

Huang, Arthur; Chao, Ying; De la Mora Velasco, Efren; … - In: Journal of hospitality and tourism insights 5 (2022) 5, pp. 1080-1100

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The implications of generative artificial intelligence in academic research and higher education in tourism and hospitality

Dogru, Tarik; Line, Nathana; Hanks, Lydia; Acikgoz, Fulya; … - In: Tourism economics : the business and finance of tourism … 30 (2024) 5, pp. 1083-1094

Persistent link: https://www.econbiz.de/10015056821

Applying flow theory to booking experiences : an integrated model in an online service context

Bilgihan, Anil; Nusair, Khaldoon; Okumus, Fevzi; … - In: Information & management : the internat. journal of … 52 (2015) 6, pp. 668-678

Persistent link: https://www.econbiz.de/10011376411

Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews

Berezina, Katerina; Bilgihan, Anil; Cobanoglu, Cihan; … - In: Journal of hospitality marketing & management 25 (2016) 1/2, pp. 1-24

Persistent link: https://www.econbiz.de/10011453950