Narrow search
Showing 1 - 10 of 26
Cover Image
Cause and effect among expected, predicted and perceived relationship quality : the case of Taiwanese life insurance companies
Chen, Tser-yieth; Chou, Yu-Ting - In: International journal of electronic customer … 1 (2007/08) 1, pp. 41-60
Persistent link: https://www.econbiz.de/10003754259
Cover Image
Investigating of the causal relationship among Relational Selling Behaviors, Cause-Related Marketing and Consumer Value in the resort hotel
Chen, Tser-yieth; Sung, Wei-Nown; Chen, Kuang-Cheng; … - In: International journal of electronic customer … 1 (2007/08) 4, pp. 402-420
Persistent link: https://www.econbiz.de/10003754392
Cover Image
Customer relationship management resources and practices and customer voluntary behaviour : the evidence of passengers at Taiwan's international airport
Chen, Tser-yieth; Ling, Yu-Mei - In: International journal of electronic customer … 2 (2008) 3, pp. 276-296
Persistent link: https://www.econbiz.de/10003779504
Cover Image
How public-issue-promoted and revenue-related types of social marketing influence customer-perceived value in Taiwan's banking industry
Chang, Hong-sheng; Chen, Tser-yieth; Tseng, Chien-ming - In: Journal of international consumer marketing 21 (2009) 1, pp. 35-49
Persistent link: https://www.econbiz.de/10003890675
Cover Image
The role of customer values in accepting information technologies in the public information service sector
Hsu, Fang-ming; Chen, Tser-yieth; Wang, Shuwen - In: The service industries journal 30 (2010) 7/8, pp. 1097-1111
Persistent link: https://www.econbiz.de/10003996103
Cover Image
The influence of merger and acquisition activities on corporate performance in the Taiwanese telecommunications industry
Liu, Hsiang-Hsi; Chen, Tser-yieth; Pai, Lin-Yen - In: The service industries journal 27 (2007) 7/8, pp. 1041-1051
Persistent link: https://www.econbiz.de/10003598950
Cover Image
Renewable energy technology portfolio planning with scenario analysis : a case study for Taiwan
Chen, Tser-yieth; Yu, Oliver S.; Hsu, George J. Y.; … - In: Energy policy 37 (2009) 8, pp. 2900-2906
Persistent link: https://www.econbiz.de/10003856182
Cover Image
Trust-building mechanisms and relationship capital
Chen, Tser-yieth; Yeh, Tsai-lien; Yeh, Hsin-chun - In: Journal of relationship marketing : innovations & … 10 (2011) 3, pp. 113-144
Persistent link: https://www.econbiz.de/10009356219
Cover Image
Incorporating the credit ranking measure to evaluate the operating efficiency of financial holding companies in Taiwan
Liu, Hsiang-hsi; Chen, Tser-yieth; Chen, Jia-wen - 2013
estimated results of efficiency measurement in Taiwan’s financial holding companies. Additionally, the effects on technical …
Persistent link: https://www.econbiz.de/10009763843
Cover Image
Strategic alliances and hotel efficiency in Taiwan
Yeh, Tsai-lien; Chen, Tser-yieth; Li, Chia-kai - In: International journal of business performance management 13 (2012) 1, pp. 28-45
Persistent link: https://www.econbiz.de/10009688890