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Cheung, Lilliemay
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Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
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Tensions and trade-offs in multi-actor service ecosystems
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Coote, …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 655-666
Persistent link: https://www.econbiz.de/10012417385
Saved in:
3
Resource integration in liminal periods : transitioning to transformative service
Cheung, Lilliemay
;
McColl-Kennedy, Janet R.
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 485-497
Persistent link: https://www.econbiz.de/10011418350
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