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How service quality and outcome confidence drive pre-outcome word-of-mouth
Ifie, Kemefasu; Simintiras, Antonis C.; Dwivedi, Yogesh … - In: Journal of retailing and consumer services 44 (2018), pp. 214-221
Persistent link: https://www.econbiz.de/10011904399
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Global service quality of business-to-consumer electronic-commerce
Shareef, Mahmud Akhter; Kumar, Vinod; Dwivedi, Yogesh Kumar - In: International journal of Indian culture and business … 8 (2014) 1, pp. 1-34
Persistent link: https://www.econbiz.de/10010400980
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Consumer adoption of internet banking in Jordan : examining the role of hedonic motivation, habit, self-efficacy and trust
Alalwan, Ali A.; Dwivedi, Yogesh Kumar; Rana, Nripendra P. - In: Journal of financial services marketing : JFSM 20 (2015) 2, pp. 145-157
Persistent link: https://www.econbiz.de/10011480255
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Jordanian consumers' adoption of telebanking : Influence of perceived usefulness, trust and self-efficacy
Alalwan, Ali Abdallah; Dwivedi, Yogesh Kumar; Rana, … - In: The international journal of bank marketing : IJBM 34 (2016) 5, pp. 690-709
Persistent link: https://www.econbiz.de/10011606389
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Exploring consumer adoption of proximity mobile payments
Slade, Emma; Williams, Michael D.; Dwivedi, Yogesh Kumar; … - In: Journal of strategic marketing 23 (2015) 3, pp. 209-223
Persistent link: https://www.econbiz.de/10011300879
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Consumer adoption of self-service technologies in the context of the Jordanian banking industry : examining the moderating role of channel types
Baabdullah, Abdullah Mohammed; Rana, Nripendra P.; … - In: Information systems management 36 (2019) 4, pp. 286-305
Persistent link: https://www.econbiz.de/10012199491
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Examining factors influencing Jordanian customers' intentions and adoption of internet banking : extending UTAUT2 with risk
Alalwan, Ali Abdallah; Dwivedi, Yogesh Kumar; Rana, … - In: Journal of retailing and consumer services 40 (2018), pp. 125-138
Persistent link: https://www.econbiz.de/10011801842
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Consumer adoption of mobile banking services : an empirical examination of factors according to adoption stages
Shareef, Mahmud Akhter; Baabdullah, Abdullah Mohammed; … - In: Journal of retailing and consumer services 43 (2018), pp. 54-67
Persistent link: https://www.econbiz.de/10011883137
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Mobile banking : a trade-off between mobile technology and service for consumers' behavioural intention
Shareef, Mahmud Akhter; Dutta, Shantanu; Dwivedi, … - In: The marketing review 17 (2017) 4, pp. 427-449
Persistent link: https://www.econbiz.de/10011861377
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Reconceptualizing integration quality dynamics for omnichannel marketing
Hossain, Tasnim M. Taufique; Akter, Shahriar; Uraiporn, … - In: Industrial marketing management : the international … 87 (2020), pp. 225-241
Persistent link: https://www.econbiz.de/10012285178