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Economic Value Creation in Spa...
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Betriebliche Wertschöpfung
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Edvardsson, Bo
Pietrobelli, Carlo
53
Gereffi, Gary
52
Swinnen, Johan F. M.
41
Antràs, Pol
34
Rabellotti, Roberta
34
Becker, Wolfgang
31
Reichwald, Ralf
29
Stehrer, Robert
29
Wildemann, Horst
29
Chor, Davin
27
Meng, Bo
27
Ponte, Stefano
27
Wang, Zhi
27
Staritz, Cornelia
26
Winkler, Deborah
26
Van Biesebroeck, Johannes
23
Vargo, Stephen L.
23
Ruta, Michele
22
Minten, Bart
21
Van Assche, Ari
21
Maertens, Miet
20
Gereffi, G.
19
Grönroos, Christian
19
Gunnella, Vanessa
19
Madhani, Pankaj M.
19
Magni, Carlo Alberto
19
Miroudot, Sébastien
19
Sturgeon, Timothy J.
19
Humphrey, John
18
Wolszczak-Derlacz, Joanna
18
De Marchi, Valentina
17
Kaplinsky, Raphael
17
Kleinaltenkamp, Michael
17
Marvasi, Enrico
17
Mudambi, Ram
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17
Heckert, Jessica
16
Lee, Joonkoo
16
Lusch, Robert F.
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Journal of service management
4
Marketing theory
3
The journal of services marketing
2
Advances in services innovations
1
International journal of services technology and management
1
Journal of business research : JBR
1
Journal of service theory and practice : JSTP
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Journal of the Academy of Marketing Science
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ECONIS (ZBW)
16
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1
A customer-dominant logic of service
Heinonen, Kristina
;
Strandvik, Tore
;
Mickelsson, Karl-Jacob
- In:
Journal of service management
21
(
2010
)
4
,
pp. 531-548
Persistent link: https://www.econbiz.de/10008656284
Saved in:
2
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
3
Innovation in service ecosystems : breaking, making, and maintaining institutionalized rules of resource integration
Koskela-Huotari, Kaisa
;
Edvardsson, Bo
;
Jonas, Julia M.
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2964-2971
Persistent link: https://www.econbiz.de/10011507869
Saved in:
4
Value proposition test-driving for service innovation : how frontline employees innovate value propositions
Åkesson, Maria
;
Skålén, Per
;
Edvardsson, Bo
; …
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
3
,
pp. 338-362
Persistent link: https://www.econbiz.de/10011528303
Saved in:
5
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
Saved in:
6
Conceptualizing resource integration as an embedded process : matching, resourcing and valuing
Caridà, Angela
;
Edvardsson, Bo
;
Colurcio, Maria
- In:
Marketing theory
19
(
2019
)
1
,
pp. 65-84
Persistent link: https://www.econbiz.de/10012001473
Saved in:
7
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
8
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
9
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
10
Transforming form the goods to the service-dominant logic
Skålén, Per
;
Edvardsson, Bo
- In:
Marketing theory
16
(
2016
)
1
,
pp. 101-121
Persistent link: https://www.econbiz.de/10011494990
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