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Impact of corporate social responsibilities on customer responses and brand choices
Han, Heesup; Yu, Jongsik; Lee, Kyung-Sik; Baek, Hyungshin - In: Journal of travel and tourism marketing 37 (2020) 3, pp. 302-316
Persistent link: https://www.econbiz.de/10012289331
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Environmental corporate social responsibility and the strategy to boost the airline's image and customer loyalty intentions
Han, Heesup; Yu, Jongsik; Kim, Wansoo - In: Journal of travel and tourism marketing 36 (2019) 3, pp. 371-383
Persistent link: https://www.econbiz.de/10012179410
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Empirical investigation of the roles of attitudes toward green behaviors, overall image, gender, and age in hotel customers' eco-friendly decision-making process
Han, Heesup; Hsu, Li-tzang Jane; Lee, Jin-soo - In: International journal of hospitality management 28 (2009) 4, pp. 519-528
Persistent link: https://www.econbiz.de/10003875714
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Image congruity as a tool for traveler retention : a comparative analysis on South Korean full-service and low-cost airlines
Han, Heesup; Koo, Bonhak; Hyun, Sunghyup Sean - In: Journal of travel and tourism marketing 37 (2020) 3, pp. 347-360
Persistent link: https://www.econbiz.de/10012289336
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If you don't care, I will switch : online retailers' behaviour on third-party logistics services
Abdul Hafaz Ngah; Thurasamy Ramayah; Han, Heesup - In: International journal of physical distribution and … 53 (2023) 7/8, pp. 813-837
Persistent link: https://www.econbiz.de/10014331839
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Relationships among image congruence, consumption emotions, and customer loyalty in the lodging industry
Han, Heesup; Back, Ki-joon - In: Journal of hospitality & tourism research : JHTR ; the … 32 (2008) 4, pp. 467-490
Persistent link: https://www.econbiz.de/10003776460
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Multi-dimensions of patrons' emotional experiences in upscale restaurants and their role in loyalty formation : emotion scale improvement
Han, Heesup; Jeong, Chul - In: International journal of hospitality management 32 (2013), pp. 59-70
Persistent link: https://www.econbiz.de/10009717672
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Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun; Moon, Hyoungeun; Han, Heesup; Ham, Sunny - In: Journal of hospitality marketing & management 24 (2015) 7/8, pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
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A study on the application of the experience economy to luxury cruise passengers
Hwang, Jinsoo; Han, Heesup - In: Tourism and hospitality research : the surrey quarterly … 18 (2018) 4, pp. 478-491
Persistent link: https://www.econbiz.de/10011976131
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Effect of image, satisfaction, trust, love, and respect on loyalty formation for name-brand coffee shops
Song, Hak-jun; Wang, JunHui; Han, Heesup - In: International journal of hospitality management 79 (2019), pp. 50-59
Persistent link: https://www.econbiz.de/10012012968