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Evolution of strategic management research lines in hospitality and tourism
Köseoglu, Mehmet Ali; Law, Chun Hung Roberts; Okumus, Fevzi - In: Journal of hospitality marketing & management 28 (2019) 6, pp. 690-710
Persistent link: https://www.econbiz.de/10012176681
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Differences and similarities in perceptions of hotel experience : the role of national cultures
Zhang, Ziqiong; Li, Hengyun; Law, Chun Hung Roberts - In: Journal of travel and tourism marketing 32 (2015), pp. 2-14
Persistent link: https://www.econbiz.de/10011416038
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A segmentation of online reviews by language groups : how English and non-English speakers rate hotels differently
Schuckert, Markus; Liu, Xianwei; Law, Chun Hung Roberts - In: International journal of hospitality management 48 (2015), pp. 143-149
Persistent link: https://www.econbiz.de/10011341593
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A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites
Hao, Jin-Xing; Yu, Yan; Law, Chun Hung Roberts; Fong, … - In: Tourism management : research, policies, practice 48 (2015), pp. 231-241
Persistent link: https://www.econbiz.de/10010508396
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Understanding service attributes of robot hotels : a sentiment analysis of customer online reviews
Luo, Jian Ming; Vu, Huy Quan; Li, Gang; Law, Chun Hung … - In: International journal of hospitality management 98 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10013198484
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Power of apologetic responses in online travel community
Guo, Xiaoshu; Ye, Qiang; Law, Chun Hung Roberts; Liang, Sai - In: International journal of hospitality management 103 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
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Multilevel analysis of the relationship between type of travel, online ratings, and management response : empirical evidence from international upscale hotels
Liang, Sai; Schuckert, Markus; Law, Chun Hung Roberts - In: Journal of travel and tourism marketing 34 (2017) 1/3, pp. 239-256
Persistent link: https://www.econbiz.de/10011669972
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Experiencing P2P accommodations : anecdotes from Chinese customers
Lyu, Jing; Li, Mimi; Law, Chun Hung Roberts - In: International journal of hospitality management 77 (2019), pp. 323-332
Persistent link: https://www.econbiz.de/10011988585
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Gambling destinations and the effect of gambling results on tourist satisfaction and loyalty
Masiero, Lorenzo; Qian, Jianwei; Fong, Davis Ka Chio; … - In: Journal of travel and tourism marketing 35 (2018) 5, pp. 678-689
Persistent link: https://www.econbiz.de/10011918041
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An investigation of the perceived value of shopping tourism
Choi, Miju; Law, Chun Hung Roberts; Heo, Cindy Yoonjoung - In: Journal of travel research : a quarterly publication of … 57 (2018) 7, pp. 962-980
Persistent link: https://www.econbiz.de/10011927262