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~person:"Hsu, Chia-lin"
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The impact of website quality...
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Dienstleistungsqualität
4
Innovation adoption
4
Innovationsakzeptanz
4
Service quality
4
Customer satisfaction
2
Kundenzufriedenheit
2
Social Web
2
Social network
2
Social web
2
Soziales Netzwerk
2
Benevolence trust
1
Beziehungsmarketing
1
Branch office
1
Confidence
1
Consumer attitudes
1
Consumer behaviour
1
Continuance use
1
Credibility trust
1
Customer analysis
1
Customer retention
1
Customer service
1
E-commerce
1
Electronic Commerce
1
Expectation disconfirmation model
1
Facebook
1
Filiale
1
Flow theory
1
Gastronomie
1
Household
1
Internet marketing
1
Konsumentenverhalten
1
Kundenanalyse
1
Kundenbindung
1
Kundenservice
1
Logistics
1
Logistik
1
Media usage
1
Mediennutzung
1
Online social networking (OSN)
1
Online-Marketing
1
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Type of publication
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Article
9
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Article in journal
7
Aufsatz in Zeitschrift
7
Language
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English
9
Author
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Hsu, Chia-lin
Chen, Mu-Chen
50
Hsu, Chia-Lin
17
Chang, Kuo-Chien
16
Chang, Kuo-chien
7
Yang, Taho
6
Kuo, Nien-Te
5
Wu, Cou-chen
4
Chao, Chuang-Min
3
Chen, Mu-chen
3
Cheng, Yi-Sung
3
Hsu, Ya-Ti
3
Chao, Chuang-min
2
Chiang, David Ming-huang
2
Hsiao, Yu-Hsiang
2
Hsu, Chun-Chin
2
Li, Hsin-Chia
2
Lin, Chia-ping
2
Su, Chao-Ton
2
Tiwari, Manoj Kumar
2
Wu, Hsiao-Pin
2
Yu, Ming-Miin
2
CHANG, HSU-HWA
1
CHEN, MU-CHEN
1
CHEN, YAN-KWANG
1
Chan, Hsiao-Ling
1
Chang, Chi-Ya
1
Chen, Kai-Ying
1
Chen, Long-Sheng
1
Chen, Pangwei
1
Cheng, Hsiu-Chun
1
Chin, Cheng-Lin
1
Fan, Shu-Kai S.
1
Huang, Chun-Han
1
Huang, Yves
1
Hung, Chih-Ching
1
Hwang, Yeong-Dong
1
Hwang, Yeong-dong
1
Kumar, Vikas
1
Kuo, Nien-te
1
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Published in...
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Information systems and e-business management : ISeB
5
Asia Pacific journal of marketing and logistics
1
International journal of hospitality management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Source
All
ECONIS (ZBW)
7
OLC EcoSci
2
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1
Applying loss aversion to assess the effect of customers' asymmetric response to service quality on post-dining behavioral intentions : an empirical survey in the restaurant sector
Chang, Kuo-chien
;
Chen, Mu-Chen
;
Hsu, Chia-lin
- In:
International journal of hospitality management
29
(
2010
)
4
,
pp. 620-631
Persistent link: https://www.econbiz.de/10008758180
Saved in:
2
Integrating loss aversion into a technology acceptance model to assess the relationship between website quality and website user's behavioural intentions
Chang, Kuo-chien
;
Chen, Mu-Chen
;
Hsu, Chia-lin
;
Kuo, Nien-te
- In:
Total quality management & business excellence : an …
23
(
2012
)
8
,
pp. 913-930
Persistent link: https://www.econbiz.de/10009625431
Saved in:
3
Understanding the relationship between service convenience and customer satisfaction in home delivery by Kano model
Chen, Mu-Chen
;
Chang, Kuo-chien
;
Hsu, Chia-lin
;
Yang, …
- In:
Asia Pacific journal of marketing and logistics
23
(
2011
)
3
,
pp. 386-410
Persistent link: https://www.econbiz.de/10009269504
Saved in:
4
Applying loss aversion to investigate service quality in logistics : a moderating effect of service convenience
Hsu, Chia-lin
;
Chen, Mu-Chen
;
Chang, Kuo-chien
;
Chao, …
- In:
International journal of operations & production …
30
(
2010
)
5/6
,
pp. 508-525
Persistent link: https://www.econbiz.de/10003989969
Saved in:
5
The impact of website quality on customer satisfaction and purchase intention : perceived playfulness and perceived flow as mediators
Hsu, Chia-lin
;
Chang, Kuo-chien
;
Chen, Mu-chen
- In:
Information systems and e-business management : ISeB
10
(
2012
)
4
,
pp. 549-570
Persistent link: https://www.econbiz.de/10010057648
Saved in:
6
An empirical analysis of the antecedents of e-satisfaction and e-loyalty : focusing on the role of flow and its antecedents
Hsu, Chia-lin
;
Wu, Cou-chen
;
Chen, Mu-Chen
- In:
Information systems and e-business management : ISeB
11
(
2013
)
2
,
pp. 287-311
Persistent link: https://www.econbiz.de/10009742909
Saved in:
7
An empirical analysis of the antecedents of e-satisfaction and e-loyalty : focusing on the role of flow and its antecedents
Hsu, Chia-lin
;
Wu, Cou-chen
;
Chen, Mu-chen
- In:
Information systems and e-business management : ISeB
11
(
2013
)
2
,
pp. 287-311
Persistent link: https://www.econbiz.de/10010145903
Saved in:
8
Benevolence trust : a key determinant of user continuance use of online social networks
Wu, Cou-chen
;
Huang, Yves
;
Hsu, Chia-lin
- In:
Information systems and e-business management : ISeB
12
(
2014
)
2
,
pp. 189-211
Persistent link: https://www.econbiz.de/10010356963
Saved in:
9
Exploring the continuance intention of social networking websites : an empirical research
Hsu, Chia-lin
;
Yu, Chih-ching
;
Wu, Cou-chen
- In:
Information systems and e-business management : ISeB
12
(
2014
)
2
,
pp. 139-163
Persistent link: https://www.econbiz.de/10010356987
Saved in:
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