Similar Search Results

Hotel managers' perceptions towards the use of robots : a mixed-methods approach

Ivanov, Stanislav; Seyitoğlu, Faruk; Markova, Martina - In: Information technology & tourism 22 (2020) 4, pp. 505-535

Persistent link: https://www.econbiz.de/10012416586

Humans and/or robots? : tourists’ preferences towards the humans-robots mix in the service delivery system

Ivanov, Stanislav; Webster, Craig; Seyitoğlu, Faruk - In: Service business 17 (2023) 1, pp. 195-231

Persistent link: https://www.econbiz.de/10014282889

Ultimate transformation: How will automation technologies disrupt the travel, tourism and hospitality industries?

Ivanov, Stanislav - In: Zeitschrift für Tourismuswissenschaft 11 (2019) 1, pp. 25-43

Abstract Companies from the travel, tourism and hospitality industry have started adopting robots, artificial … robots, robot concierges, chatbots, etc., are used increasingly by tourism companies and transform the ways they create and …

Persistent link: https://www.econbiz.de/10014624498

Robots, artificial intelligence and service automation in travel, tourism and hospitality

Ivanov, Stanislav (ed.); Webster, Craig (ed.) - 2019

Intro -- Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality -- Contents -- List …-related Industries -- SECTION 1: Theoretical Issues of Robots, Artificial Intelligence, and Service Automation in Travel, Tourism, and … Hospitality -- Chapter 1: Conceptual Framework of the Use of Robots, Artificial Intelligence and Service Automation in Travel …

Persistent link: https://www.econbiz.de/10012686885

Robots in tourism : a research agenda for tourism economics

Ivanov, Stanislav; Webster, Craig - In: Tourism economics : the business and finance of tourism … 26 (2020) 7, pp. 1065-1085

Persistent link: https://www.econbiz.de/10012310060

Robots, artificial intelligence, and service automation in travel, tourism and hospitality

Ivanov, Stanislav (ed.); Webster, Craig (ed.) - 2019 - First edition

Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries. Divided into two sections, the book first concentrates on the...

Persistent link: https://www.econbiz.de/10012199464

Robots, artificial intelligence, and service automation in travel, tourism and hospitality

Ivanov, Stanislav (ed.); Webster, Craig (ed.) - 2019 - First edition

Persistent link: https://www.econbiz.de/10012175171

A conceptual framework of the service delivery system design for hospitality firms in the (post-)viral world : the role of service robots

Seyitoğlu, Faruk; Ivanov, Stanislav - In: International journal of hospitality management 91 (2020), pp. 1-10

Persistent link: https://www.econbiz.de/10012389791

Service robots and perceived discrimination in tourism and hospitality

Seyitoğlu, Faruk; Ivanov, Stanislav - In: Tourism management : research, policies, practice 96 (2023), pp. 1-7

Persistent link: https://www.econbiz.de/10013556902