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Krafft, Manfred
Homburg, Christian
141
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137
Han, Heesup
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Huber, Frank
124
Bauer, Hans H.
117
Belk, Russell W.
117
Wiedmann, Klaus-Peter
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Herrmann, Andreas
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Mattila, Anna S.
106
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98
Kumar, V.
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Swoboda, Bernhard
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Phau, Ian
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Lusk, Jayson L.
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Dwivedi, Yogesh Kumar
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Khare, Arpita
80
Loureiro, Sandra Maria Correia
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Usman, Osly
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Foxall, Gordon R.
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Rudolph, Thomas
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Thaichon, Park
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Agarwal, Sumit
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66
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63
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62
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Cross-functional innovation management : perspectives from different disciplines ; to Klaus Brockhoff for his 65. birthday
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Dialogmarketing im Dialog : Festschrift zum 10-jährigen Bestehen des Siegfried Vögele Instituts
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Special issue on big data technology-briven CRM & artificial intelligence
Krafft, Manfred
(
ed.
);
Sajtos, Laszlo
(
ed.
); …
-
2020
Persistent link: https://www.econbiz.de/10012299818
Saved in:
2
Effects of money-back and low-price guarantees on consumer behavior : state of the art and future research perspectives
Suwelack, Thomas
;
Krafft, Manfred
- In:
Quantitative marketing and marketing management : …
,
(pp. 531-561)
.
2012
Persistent link: https://www.econbiz.de/10009621550
Saved in:
3
CRM in data-rich multichannel retailing environments : a review and future research directions
Verhoef, Peter C.
;
Venkatesan, Rajkumar
;
McAlister, Leigh
; …
- In:
Journal of interactive marketing : a quarterly …
24
(
2010
)
2
,
pp. 121-137
Persistent link: https://www.econbiz.de/10003987337
Saved in:
4
Customer win-back : the role of attributions and perceptions in customers’ willingness to return
Pick, Doreén
;
Thomas, Jacquelyn S.
;
Tillmanns, Sebastian
; …
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
2
,
pp. 218-240
Persistent link: https://www.econbiz.de/10011453224
Saved in:
5
Social influence in the adoption of a B2B loyalty program : the role of elite status members
Viswanathan, Vijay
;
Sesé, F. Javier
;
Krafft, Manfred
- In:
International journal of research in marketing : IJRM ; …
34
(
2017
)
4
,
pp. 901-918
Persistent link: https://www.econbiz.de/10011792412
Saved in:
6
Multi-tier loyalty programs to stimulate customer engagement
Bijmolt, Tammo H. A.
;
Krafft, Manfred
;
Sesé, F. Javier
; …
- In:
Customer engagement marketing
,
(pp. 119-139)
.
2018
Persistent link: https://www.econbiz.de/10011739846
Saved in:
7
Insight is power : understanding the terms of the consumer-firm data exchange
Krafft, Manfred
;
Kumar, Vikas
;
Harmeling, Colleen
; …
- In:
Journal of retailing
97
(
2021
)
1
,
pp. 133-149
Persistent link: https://www.econbiz.de/10012514585
Saved in:
8
Quantifying the effect of status in a multi-tier loyalty program
Viswanathan, Vijay
;
Koetterheinrich, Kim
;
Bijmolt, …
- In:
Industrial marketing management : the international …
104
(
2022
),
pp. 376-383
Persistent link: https://www.econbiz.de/10013326930
Saved in:
9
How to separate the wheat from the chaff : improved variable selection for new customer acquisition
Tillmanns, Sebastian
;
Hofstede, Frenkel ter
;
Krafft, Manfred
- In:
Journal of marketing
81
(
2017
)
2
,
pp. 99-113
Persistent link: https://www.econbiz.de/10011697517
Saved in:
10
Retailing in the 21st century : current and future trends
Krafft, Manfred
(
ed.
);
Mantrala, Murali K.
(
contributor
)
-
2010
-
2. ed.
Persistent link: https://www.econbiz.de/10003933510
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