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~person:"Laroche, Michel"
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Consumer behaviour
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Laroche, Michel
Homburg, Christian
171
Bruhn, Manfred
152
Huber, Frank
134
Han, Heesup
133
Bauer, Hans H.
129
Herrmann, Andreas
118
Belk, Russell W.
116
Mattila, Anna S.
113
Wiedmann, Klaus-Peter
107
Grunert, Klaus G.
101
Sheth, Jagdish N.
99
Kumar, V.
97
Verhoef, Peter C.
91
Grewal, Dhruv
90
Phau, Ian
88
Lusk, Jayson L.
85
Usman, Osly
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Gierl, Heribert
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Spiller, Achim
78
Dwivedi, Yogesh Kumar
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Khare, Arpita
76
Loureiro, Sandra Maria Correia
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Walsh, Gianfranco
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Foxall, Gordon R.
74
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72
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68
Stavins, Joanna
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Agarwal, Sumit
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Septianto, Felix
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Thaichon, Park
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Jang, Soocheong
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Mittal, Vikas
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Nayga, Rodolfo M.
66
Paul, Justin
66
Wansink, Brian
66
Rajagopal
64
Sharma, Piyush
63
Luo, Xueming
62
Woodside, Arch G.
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Journal of business research : JBR
29
Journal of retailing and consumer services
4
International marketing review
2
Journal of business ethics : JOBE
2
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2
Marketing and multicultural diversity
2
Cross-cultural and critical perspectives on brands
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Handbook of research on effective advertising strategies in the social media age
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Handbook of strategic e-business management
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International journal of consumer studies
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Journal of economic psychology : research in economic psychology and behavioral economics
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ECONIS (ZBW)
61
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1
Creating the right customer experience online : the influence of culture
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
Journal of marketing communications
24
(
2018
)
3
,
pp. 270-290
Persistent link: https://www.econbiz.de/10011852960
Saved in:
2
How customers respond to the assistive intent of an E-retailer?
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
International journal of retail & distribution management
42
(
2014
)
5
,
pp. 369-389
Persistent link: https://www.econbiz.de/10010384614
Saved in:
3
The effects of perceived salesperson listening effectiveness in the financial industry
Bergeron, Jasmin
;
Laroche, Michel
- In:
Journal of financial services marketing : JFSM
14
(
2009/10
)
1
,
pp. 6-25
Persistent link: https://www.econbiz.de/10003903403
Saved in:
4
Is beauty a premium? : a study of the physical attractiveness effect in service encounters
Li, Yaoqi
;
Zhang, Chun
;
Laroche, Michel
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 215-225
Persistent link: https://www.econbiz.de/10012114155
Saved in:
5
Improving customer website involvement through experiential marketing
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 885-900
Persistent link: https://www.econbiz.de/10010394605
Saved in:
6
Is there really an Asian connection? : professional service quality perceptions and customer satisfaction
Ueltschy, Linda C.
;
Laroche, Michel
;
Zhang, Man
;
Cho, …
- In:
Journal of business research : JBR
62
(
2009
)
10
,
pp. 972-979
Persistent link: https://www.econbiz.de/10003887599
Saved in:
7
A Pan-European approach to customer satisfaction : an optimal strategy?
Ueltschy, Linda C.
;
Laroche, Michel
;
Rita, Paulo
; …
- In:
Multinational business review
16
(
2008
)
3
,
pp. 41-71
Persistent link: https://www.econbiz.de/10003890261
Saved in:
8
How service seasons the experience : measuring hospitality servicescapes
Spielmann, Nathalie
;
Laroche, Michel
;
Borges, Adilson
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 360-368
Persistent link: https://www.econbiz.de/10009503312
Saved in:
9
Reaching the boiling point: consumers' negative affective reactions to firm-attributed service failures
Kalamas, Maria
;
Laroche, Michel
;
Makdessian, Lucy
- In:
Journal of business research : JBR
61
(
2008
)
8
,
pp. 813-824
Persistent link: https://www.econbiz.de/10003736755
Saved in:
10
Advertising in the world of social media-based brand communities
Habibi, Mohammad Reza
;
Laroche, Michel
;
Richard, Marie-Odile
- In:
Handbook of research on effective advertising …
,
(pp. 160-170)
.
2015
Persistent link: https://www.econbiz.de/10011283756
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