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Transforming community well-being through patients' lived experiences
Gallan, Andrew S.; McColl-Kennedy, Janet R.; … - In: Journal of business research : JBR 100 (2019), pp. 376-391
Persistent link: https://www.econbiz.de/10012023814
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Value propositions : a service ecosystems perspective
Frow, Pennie; McColl-Kennedy, Janet R.; Hilton, Toni; … - In: Marketing theory 14 (2014) 3, pp. 327-351
Persistent link: https://www.econbiz.de/10010461901
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Co-creating service experience practices
McColl-Kennedy, Janet R.; Cheung, Lilliemay; Ferrier, … - In: Journal of service management 26 (2015) 2, pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
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Cultivating resilience for sustainable service ecosystems in turbulent times : evidence from primary health care
McColl-Kennedy, Janet R.; Breidbach, Christoph F.; … - In: The journal of services marketing 37 (2023) 9, pp. 1167-1185
Persistent link: https://www.econbiz.de/10014473554
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Tensions and trade-offs in multi-actor service ecosystems
McColl-Kennedy, Janet R.; Cheung, Lilliemay; Coote, … - In: Journal of business research : JBR 121 (2020), pp. 655-666
Persistent link: https://www.econbiz.de/10012417385
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Resource integration in liminal periods : transitioning to transformative service
Cheung, Lilliemay; McColl-Kennedy, Janet R. - In: The journal of services marketing 29 (2015) 6/7, pp. 485-497
Persistent link: https://www.econbiz.de/10011418350