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Dienstleistungsqualität
40
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40
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21
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12
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Prybutok, Victor R.
Liu, Jin-tan
78
Li, K. T.
76
Siciliani, Luigi
76
McAleer, Michael
72
Chang, Chia-Lin
64
Propper, Carol
53
Straume, Odd Rune
52
Bruhn, Manfred
49
Hanushek, Eric Alan
45
Chen, Tain-Jy
44
Yu, Zongxian
44
Rivkin, Steven G.
43
Chang, Hung-hao
42
Hammitt, James K.
42
Han, Heesup
42
Ranis, Gustav
42
Mattila, Anna S.
40
Schive, Chi
39
Brekke, Kurt R.
37
Yang, Chih-Hai
36
Gravelle, Hugh
35
Lynn, Michael
33
Shen, Chung-hua
33
Prentice, Catherine
32
Wang, Jiann-chyuan
31
Chou, Shin-yi
30
Fu, Tsu-tan
30
Pathak, Parag A.
30
McColl-Kennedy, Janet R.
29
Staiger, Douglas
29
Aw, Bee-yan
28
Hanushek, Eric A.
28
Chang, Simon
27
Chang, Tsangyao
27
Chen, Tser-yieth
27
Kuo, Shirley W. Y.
27
Lee, Cheng F.
27
Liang, Kuo-shu
27
Rockoff, Jonah E.
27
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Quality management journal : QMJ
16
International journal of services and standards
6
Journal of retailing and consumer services
4
International journal of quality & reliability management
2
Journal of decision systems
2
Operations management research : OMR ; advancing practice through theory
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information resources management ; Vol. 4
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
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ECONIS (ZBW)
40
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1
Insights into the antecedents of fast-food purchase intention and the relative positioning of quality
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 83-100
Persistent link: https://www.econbiz.de/10011976328
Saved in:
2
Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.
;
Peng, Xianghui
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
22
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
Saved in:
3
An empirical investigation of factors that drive a user decision to continue using cloud storage services
Liu, Xiaotong
;
Prybutok, Victor R.
- In:
Journal of decision systems
30
(
2021
)
1
,
pp. 4-26
Persistent link: https://www.econbiz.de/10012513829
Saved in:
4
Insights into the antecedents of fast-food purchase intention and the relative positioning of quality
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 83-100
Persistent link: https://www.econbiz.de/10012309488
Saved in:
5
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
6
An investigation into the link between consumer's product involvement and store loyalty : the roles of shopping value goals and information search as the mediating factors
Rokonuzzaman, Md
;
Harun, Ahasan
;
Al-Emran, Md
; …
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132265
Saved in:
7
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Rokonuzzaman, Md.
;
Prybutok, Gayle
; …
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10011976334
Saved in:
8
Exploring the service recovery landscape through the lens of a systemigram
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
International journal of services and standards
12
(
2018
)
3/4
,
pp. 347-373
Persistent link: https://www.econbiz.de/10012106534
Saved in:
9
An integrated model of quality for mass services in the context of the Ghanaian retail banking sector
Boakye, Kwabena G.
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Thunderbird international business review
58
(
2016
)
5
,
pp. 425-438
Persistent link: https://www.econbiz.de/10011566226
Saved in:
10
An assessment of national healthcare service delivery : a Ghanaian illustration
Boakye, Kwabena G.
;
Blankson, Charles
;
Prybutok, Victor R.
- In:
International journal of quality & reliability management
34
(
2017
)
5
,
pp. 649-666
Persistent link: https://www.econbiz.de/10011706922
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