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~person:"Skiera, Bernd"
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Skiera, Bernd
Walter, Ingo
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33
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30
Gambacorta, Leonardo
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26
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14
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Journal of marketing
4
Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF
2
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
1
Die Bank
1
Die Optimierung der Performance im Credit Management
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Handbook of research on customer equity in marketing
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Strukturwandel der Wertschöpfung im Bankgeschäft
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Value creation and economic sustainability in banking
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Wert- und dialogorientiertes Kundenmanagement
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1
Geschäftspotenziale für Banken in der industriellen financial chain
Pfaff, Donovan
;
Skiera, Bernd
;
Wrobel, Michael
; …
- In:
Die Bank
(
2004
)
1
,
pp. 62-65
Persistent link: https://www.econbiz.de/10001860363
Saved in:
2
Suchmaschinenmarketing: profitable Kampagnensteuerung
Gerstmeier, Eva
;
Skiera, Bernd
;
Stepanchuk, Tanja
; …
- In:
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
(
2008
)
3
,
pp. 138-142
Persistent link: https://www.econbiz.de/10003644495
Saved in:
3
Customer equity reporting
Wiesel, Thorsten
;
Skiera, Bernd
- In:
Handbook of research on customer equity in marketing
,
(pp. 466-482)
.
2015
Persistent link: https://www.econbiz.de/10010483413
Saved in:
4
Customer relationship management processes in retail banking : best practice and business value evaluation
Berger, Sven C.
;
Gensler, Sonja
;
Skiera, Bernd
;
Wiesel, …
- In:
Strukturwandel der Wertschöpfung im Bankgeschäft
,
(pp. 65-86)
.
2009
Persistent link: https://www.econbiz.de/10003903326
Saved in:
5
My customers are better than yours! : on reporting customer equity
Wiesel, Thorsten
;
Skiera, Bernd
;
Villanueva, Julian
- In:
GfK marketing intelligence review : Marketingforschung …
2
(
2010
)
1
,
pp. 42-53
Persistent link: https://www.econbiz.de/10003982244
Saved in:
6
Überprüfung des Zusammenhangs zwischen Weiterempfehlungsbereitschaft und
Kundenwert
Schmitt, Philipp
;
Meyer, Steffen
;
Skiera, Bernd
- In:
Schmalenbachs Zeitschrift für betriebswirtschaftliche …
62
(
2010
)
1
,
pp. 30-59
Persistent link: https://www.econbiz.de/10003933965
Saved in:
7
Customer equity sustainability ratio : a new metric for assessing a firm's future orientation
Skiera, Bernd
;
Bermes, Manuel
;
Horn, Lutz
- In:
Value creation and economic sustainability in banking
,
(pp. 25-66)
.
2012
Persistent link: https://www.econbiz.de/10009428102
Saved in:
8
Customer lifetime value and customer equity models using company-reported summary data
Wiesel, Thorsten
;
Skiera, Bernd
;
Villanueva, Julian
- In:
Journal of interactive marketing : a quarterly …
25
(
2011
)
1
,
pp. 20-22
Persistent link: https://www.econbiz.de/10008909984
Saved in:
9
Customer equity sustainability ratio : a new metric for assessing a firm's future orientation
Skiera, Bernd
;
Bermes, Manuel
;
Horn, Lutz
- In:
Journal of marketing
75
(
2011
)
3
,
pp. 118-131
Persistent link: https://www.econbiz.de/10009161334
Saved in:
10
Referral programs and customer value
Schmitt, Philipp
;
Skiera, Bernd
;
Van Den Bulte, Christophe
- In:
Journal of marketing
75
(
2011
)
1
,
pp. 46-59
Persistent link: https://www.econbiz.de/10008840471
Saved in:
1
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