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Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.; Shock, James R.; Beaves, Robert - In: International journal of business information systems : … 30 (2019) 2, pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
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Search engine marketing and customer relationship management within a social media environment
Smith, Alan D. - In: International journal of business information systems : … 22 (2016) 2, pp. 181-210
Persistent link: https://www.econbiz.de/10011610178
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New product development and manufacturability techniques and analytics
Smith, Alan D. - In: Organizational productivity and performance …, (pp. 80-95). 2017
Persistent link: https://www.econbiz.de/10011568341
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Transformation of CRM and supply chain management techniques in a new venture
Ditizio, Amber A.; Smith, Alan D. - In: Organizational productivity and performance …, (pp. 96-114). 2017
Persistent link: https://www.econbiz.de/10011568345
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Ethical and managerial aspects of social network advertisement
Smith, Alan D.; Offodile, O. Felix - In: Journal of electronic commerce in organizations : the … 14 (2016) 4, pp. 28-51
Persistent link: https://www.econbiz.de/10011591109
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The impact of e-procurement systems on customer relationship management : a multiple case study
Smith, Alan D. - In: International journal of procurement management 2 (2009) 3, pp. 314-338
Persistent link: https://www.econbiz.de/10003870316
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The perceived importance of major RFID-related technology initiatives among retail store managers
Smith, Alan D.; Offodile, O. Felix - In: International journal of services and operations management 5 (2009) 4, pp. 520-547
Persistent link: https://www.econbiz.de/10003858281
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The future of digital music sales among web-enabled professionals : an empirical investigation
Smith, Alan D. - In: International journal of business information systems : … 4 (2009) 3, pp. 263-289
Persistent link: https://www.econbiz.de/10003841278
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Credit crunch and loan acquisition concerns in a recessional economy : an empirical study
Smith, Alan D. - In: International journal of electronic finance : IJEF 4 (2010) 4, pp. 297-322
Persistent link: https://www.econbiz.de/10008698042
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Service quality programme developments and lean management aspects : a multi-case study
Smith, Alan D. - In: International journal of services and operations management 7 (2010) 1, pp. 1-23
Persistent link: https://www.econbiz.de/10008647387