//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Svensson, Göran"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Evaluating Customer Relationsh...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
34
Customer satisfaction
33
Beziehungsmarketing
30
Lieferantenmanagement
30
Relationship marketing
30
Supplier relationship management
30
Confidence
19
Vertrauen
19
B-to-B-Marketing
15
Business-to-business marketing
15
Arbeitszufriedenheit
10
Job satisfaction
10
commitment
10
satisfaction
10
Selling
9
Verkauf
9
trust
9
Dienstleistungsqualität
8
Satisfaction
8
Südafrika
8
cooperation
8
coordination
8
KMU
7
SME
7
Service quality
7
South Africa
7
Zufriedenheit
7
economic satisfaction
7
relationship marketing
7
Cooperation
6
continuity
6
non-economic satisfaction
6
Economic satisfaction
5
Inter-firm cooperation
5
Kooperation
5
Norway
5
Norwegen
5
Trust
5
Unternehmenskooperation
5
Beschwerdemanagement
4
more ...
less ...
Online availability
All
Undetermined
25
Free
5
Type of publication
All
Article
46
Type of publication (narrower categories)
All
Article in journal
44
Aufsatz in Zeitschrift
44
Language
All
English
45
Undetermined
1
Author
All
Svensson, Göran
Homburg, Christian
141
Bruhn, Manfred
126
Han, Heesup
89
Kumar, V.
85
Huber, Frank
73
Verhoef, Peter C.
62
Bauer, Hans H.
58
Herrmann, Andreas
57
Mattila, Anna S.
54
Stauss, Bernd
53
Hollebeek, Linda D.
51
Mittal, Vikas
50
Gil Saura, Irene
48
Piller, Frank T.
47
Krafft, Manfred
45
Aksoy, Lerzan
41
Palmatier, Robert W.
41
Matzler, Kurt
40
Evanschitzky, Heiner
38
Stock-Homburg, Ruth
37
Töpfer, Armin
37
Grewal, Dhruv
36
Prentice, Catherine
36
Walsh, Gianfranco
36
Wiedmann, Klaus-Peter
36
Loureiro, Sandra Maria Correia
35
Smith, Alan D.
35
Thaichon, Park
35
Wong, IpKin Anthony
35
Hyun, Sunghyup Sean
34
Hippner, Hajo
33
Usman, Osly
33
Van den Poel, Dirk
32
Wangenheim, Florian von
32
Wilde, Klaus D.
32
Neslin, Scott A.
31
Reichwald, Ralf
31
Ringle, Christian M.
31
Spiller, Achim
31
more ...
less ...
Published in...
All
Journal of business-to-business marketing
6
International journal of procurement management
5
The journal of business & industrial marketing
5
International journal of business excellence
4
International journal of quality and service sciences
3
International journal of business excellence : IJBEX
2
International journal of electronic customer relationship management : IJECRM
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Marketing intelligence & planning
2
African journal of economic and management studies : AJEMS
1
European business review
1
European research on management and business economics
1
International Journal of Logistics Economics and Globalisation
1
International journal of business governance and ethics : IJBGE
1
International journal of contemporary hospitality management
1
International journal of logistics economics and globalisation
1
Journal of business economics and management
1
Journal of business research : JBR
1
Journal of contemporary marketing science
1
Journal of small business and entrepreneurship : JSBE
1
Managing service quality : MSQ ; an international journal
1
South African journal of business management
1
South African journal of economic and management sciences
1
The international journal of bank marketing : IJBM
1
more ...
less ...
Source
All
ECONIS (ZBW)
44
OLC EcoSci
1
RePEc
1
Showing
1
-
10
of
46
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Satisfaction as a mediator between quality metrics in manufacturer-supplier relationships
Rindell, Anne
;
Svensson, Göran
;
Mysen, Tore
; …
- In:
International journal of business excellence
7
(
2014
)
1
,
pp. 16-27
Persistent link: https://www.econbiz.de/10011482011
Saved in:
2
Antecedents and outcomes of satisfaction in buyer-supplier relationships in South Africa : a replication study
Roberts-Lombard, Mornay
;
Mpinganjira, Mercy
;
Svensson, …
- In:
South African journal of economic and management sciences
20
(
2017
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10011778254
Saved in:
3
"Antecedents" and "postcedents" in relation to satisfaction in Norwegian business relationships
Mysen, Tore
;
Svensson, Göran
;
Rindell, Anne
; …
- In:
International journal of procurement management
8
(
2015
)
5
,
pp. 627-642
Persistent link: https://www.econbiz.de/10011593580
Saved in:
4
Trust and commitment as mediators between economic and non-economic satisfaction in manufacturer-supplier relationships
Ferro, Carlos
;
Padin, Carmen
;
Svensson, Göran
;
Payan, …
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 13-23
Persistent link: https://www.econbiz.de/10011539306
Saved in:
5
Validating trust and commitment as mediators between economic and non-economic satisfaction in Puerto Rican buyer-supplier relationships
Sosa Varela, Juan Carlos
;
Svensson, Göran
; …
- In:
International journal of procurement management
12
(
2019
)
4
,
pp. 391-409
Persistent link: https://www.econbiz.de/10012138468
Saved in:
6
Validating the relationship between trust, commitment, economic and non-economic satisfaction in South African buyer-supplier relationships
Mpinganjira, Mercy
;
Roberts-Lombard, Mornay
;
Svensson, …
- In:
The journal of business & industrial marketing
32
(
2017
)
3
,
pp. 421-431
Persistent link: https://www.econbiz.de/10011662279
Saved in:
7
New aspects of research to assess and manage critical incidents in service encounters : teleological actions, interactive interface and perceptual gaps
Padin, Carmen
;
Svensson, Göran
;
Otero-Neira, Carmen
; …
- In:
International journal of contemporary hospitality management
27
(
2015
)
1
,
pp. 27-51
Persistent link: https://www.econbiz.de/10010516547
Saved in:
8
Properties of quality constructs in Canadian business relationships
Hutchinson, David
;
Singh, Jang
;
Svensson, Göran
; …
- In:
International journal of business excellence
5
(
2012
)
4
,
pp. 429-443
Persistent link: https://www.econbiz.de/10009576395
Saved in:
9
Antecedents and postcedents of satisfaction in business relationships in Canada
Hutchinson, David
;
Singh, Jang
;
Svensson, Göran
; …
- In:
International journal of logistics economics and …
3
(
2011
)
4
,
pp. 189-209
Persistent link: https://www.econbiz.de/10009502619
Saved in:
10
A validation of inputs and outputs of satisfaction in business-to-business relationships through a Nordic comparison
Rindell, Anne
;
Mysen, Tore
;
Svensson, Göran
; …
- In:
International journal of procurement management
6
(
2013
)
4
,
pp. 424-443
Persistent link: https://www.econbiz.de/10010207623
Saved in:
1
2
3
4
5
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->