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The relationship of performance with soft factors and quality improvement
Muhammad Madi Bin Abdullah; Uli, Jegak; Tarí, Juan José - In: Total quality management & business excellence : an … 20 (2009) 7/8, pp. 735-748
Persistent link: https://www.econbiz.de/10003897706
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Integration of quality management and environmental management systems : similarities and the role of the EFQM model
Tarí, Juan José; Molina Azorín, José Francisco - In: The TQM journal : the international review of … 22 (2010) 6, pp. 687-701
Persistent link: https://www.econbiz.de/10008737774
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The importance of soft factors for quality improvement and organisational performance
Muhammad Madi Bin Abdullah; Uli, Jegak; Tarí, Juan José - In: International journal of productivity and quality … 4 (2009) 3, pp. 366-382
Persistent link: https://www.econbiz.de/10003833813
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Introducing management models in service organisations in developed and developing countries
Tarí, Juan José; Madeleine, Carolina - In: The service industries journal 32 (2012) 5, pp. 789-806
Persistent link: https://www.econbiz.de/10009535896
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Is it worthwhile to be a quality certified hotel? : evidence form Spain
Tarí, Juan José; Claver Cortés, Enrique; … - In: International journal of quality & reliability management 26 (2009) 9, pp. 850-864
Persistent link: https://www.econbiz.de/10009527136
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Internalization of quality management in service organizations
Tarí, Juan José; Heras-Saizarbitoria, Iñaki; … - In: Managing service quality : MSQ ; an international journal 23 (2013) 6, pp. 456-473
Persistent link: https://www.econbiz.de/10010201702
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Are soft practices important for quality improvement?
Muhammad Madi Bin Abdullah; Tarí, Juan José - In: Journal for global business advancement : JGBA 6 (2013) 2, pp. 78-91
Persistent link: https://www.econbiz.de/10009762836
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A review of the literature to understand diversity in ISO 9001 adoption and the achievement of benefits
Dick, Gavin; Heras-Saizarbitoria, Iñaki; Tarí, Juan José - 2013
Persistent link: https://www.econbiz.de/10010354361
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Benefits of quality certification in hotels : the impact of motives and the usage of quality tools
Dick, Gavin; Heras-Saizarbitoria, Iñaki; Tarí, Juan José - 2013
Persistent link: https://www.econbiz.de/10010354363
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Similarities and differences between self-assessment approaches in public services in higher education institutions
Tarí, Juan José - In: The service industries journal 31 (2011) 7/8, pp. 1125-1142
Persistent link: https://www.econbiz.de/10009154408