Similar Search Results

Heterogeneity of customers of personal image services : a segmentation based on value co-creation

Cossío-Silva, Francisco-José; Revilla Camacho, Maria … - In: International entrepreneurship and management journal 9 (2013) 4, pp. 619-630

Persistent link: https://www.econbiz.de/10010247736

Value co-creation and customer loyalty

Cossío-Silva, Francisco-José; Revilla Camacho, Maria … - In: Journal of business research : JBR 69 (2016) 5, pp. 1621-1625

Persistent link: https://www.econbiz.de/10011450438

Entrepreneurial orientation-hotel performance : has market orientation anything to say?

Vega Vázquez, Manuela; Cossío-Silva, Francisco-José; … - In: Journal of business research : JBR 69 (2016) 11, pp. 5089-5094

Persistent link: https://www.econbiz.de/10011589156

The tourist loyalty index : a new indicator for measuring tourist destination loyalty?

Cossío-Silva, Francisco-José; Revilla Camacho, Maria … - In: Journal of innovation & knowledge : JIK 4 (2019) 2, pp. 71-77

The measurement of loyalty is a topic of great interest for the marketing academic literature. The relation that loyalty has with the results of organizations has been tested by numerous studies and the search to retain profitable customers has become a maxim in firm management. Tourist...

Persistent link: https://www.econbiz.de/10012016746

Can the customer's value co-creation behavior be measured? : validating a measurement scale based on the customer's perspective

Vega Vázquez, Manuela; Revilla Camacho, Maria Angeles; … - In: Revue Gestion 2000 : management & prospective 32 (2015) 2, pp. 33-47

Persistent link: https://www.econbiz.de/10011891105

Exploring the customer's intention to switch firms : the role of customer-related antecedents

Revilla Camacho, Maria Angeles; Vega Vázquez, Manuela; … - In: Psychology & marketing 34 (2017) 11, pp. 1039-1049

Persistent link: https://www.econbiz.de/10011770811

The relationship between organizational structure and market orientation : an empirical approach

Cabello, Tomás Cabello; Revilla Camacho, Maria Angeles; … - In: The international journal of management science and … (2014) 11, pp. 1-48

This study analyzes different antecedents of market orientation and goes deeply into the analysis of the relationship between organizational structure and market orientation. The data for the empirical research comes from a sample of small firms belonging to the industrial sector in the...

Persistent link: https://www.econbiz.de/10010355729

The relationship between organizational structure and market orientation : an empirical aproach

Cabello Cabello, Tomás; Revilla Camacho, Maria Angeles; … - In: The international journal of management science and … (2014) 12, pp. 50-77

Persistent link: https://www.econbiz.de/10010474528

CRM and RQ as key factors in retail setting services in an economic crisis context : the case of travel agencies

Ángeles Oviedo-García, Maria de los; Vega Vázquez, … - In: Service business 9 (2015) 4, pp. 663-685

Persistent link: https://www.econbiz.de/10011407254

Retail services survival in an economic crisis context

Vega Vázquez, Manuela; Ángeles Oviedo-García, Maria … - In: Services marketing quarterly 35 (2014) 4, pp. 354-371

Persistent link: https://www.econbiz.de/10010465659