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~person:"Walsh, Gianfranco"
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Consumers' emotional responses...
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Konsumentenverhalten
52
Consumer behaviour
51
Deutschland
14
Germany
14
Beziehungsmarketing
12
Relationship marketing
12
Emotion
8
Brand management
7
Markenführung
7
E-commerce
6
Electronic Commerce
6
Customer satisfaction
5
Decision under uncertainty
5
Entscheidung unter Unsicherheit
5
Kundenzufriedenheit
5
Market research
5
Marktforschung
5
Measurement
5
Messung
5
Arbeitsverhalten
4
Brand
4
Brand image
4
Cognition
4
Customer service
4
Dienstleistungsqualität
4
Kognition
4
Kundenservice
4
Markenartikel
4
Markenimage
4
Marketing
4
Service quality
4
Work behaviour
4
Arbeitszufriedenheit
3
Cluster analysis
3
Clusteranalyse
3
Cultural identity
3
Dienstleistungssektor
3
Information behaviour
3
Informationsverhalten
3
Innovation
3
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Article
53
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Hochschulschrift
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Dissertation u.a. Prüfungsschriften
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Graue Literatur
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Language
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English
39
German
19
Author
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Walsh, Gianfranco
Han, Heesup
129
Belk, Russell W.
114
Mattila, Anna S.
110
Jang, Soocheong
102
Grunert, Klaus G.
100
Huber, Frank
92
Phau, Ian
87
Lusk, Jayson L.
85
Usman, Osly
84
Wiedmann, Klaus-Peter
81
Bagozzi, Richard P.
80
Bauer, Hans H.
80
Gierl, Heribert
80
Herrmann, Andreas
77
Sheth, Jagdish N.
75
Foxall, Gordon R.
73
Septianto, Felix
71
Loureiro, Sandra Maria Correia
70
Nayga, Rodolfo M.
70
Grewal, Dhruv
69
Khare, Arpita
69
Lee, Seoki
69
Dwivedi, Yogesh Kumar
67
Wansink, Brian
66
Stavins, Joanna
65
Agarwal, Sumit
64
Ashkanasy, Neal M.
62
Paul, Justin
60
Pelsmacker, Patrick de
58
Laroche, Michel
57
Verhoef, Peter C.
57
Janssen, Maarten C. W.
56
Chintagunta, Pradeep K.
55
Gröppel-Klein, Andrea
55
Thøgersen, John
55
Ko, Eunju
54
Rajagopal
54
Warlop, Luk
54
Siddiqui, Danish Ahmed
53
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Gottfried Wilhelm Leibniz Universität Hannover
1
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Marketing : ZFP ; journal of research and management
9
European management journal
5
Jahrbuch der Absatz- und Verbrauchsforschung
5
Journal of business research : JBR
5
European journal of marketing : EJM
2
Journal of marketing management : MM
2
Journal of service research : JSR
2
Psychology & marketing
2
The journal of services marketing
2
Thexis : Fachzeitschrift für Marketing ; Fachzeitschrift für Marketing des Instituts für Marketing und Handel an der Universität St. Gallen
2
Academy of Management journal : AMJ
1
British journal of management : BJM
1
Electronic markets : the international journal on networked business
1
European retail research
1
Gabler Edition Wissenschaft
1
International journal of markets and business systems
1
International marketing review
1
Journal of consumer behaviour : an international research review
1
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of international marketing
1
Journal of service management
1
Journal of service research
1
Journal of the Academy of Marketing Science
1
Journal of vacation marketing : an international journal
1
Schriftenreihe Marketing, Management
1
Springer eBook Collection
1
The journal of product & brand management
1
Yearbook of marketing and consumer research
1
Zeitschrift für Energiewirtschaft : ZfE
1
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ECONIS (ZBW)
57
USB Cologne (EcoSocSci)
1
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1
Developing and validating a scale of consumer brand embarrassment tendencies
Walsh, Gianfranco
;
Albrecht, Arne K.
;
Hofacker, Charles F.
- In:
Journal of business research : JBR
69
(
2016
)
3
,
pp. 1138-1147
Persistent link: https://www.econbiz.de/10011440242
Saved in:
2
Customer reactions to emotional labor : the roles of employee acting strategies and customer detection accuracy
Groth, Markus
;
Hennig-Thurau, Thorsten
;
Walsh, Gianfranco
- In:
Academy of Management journal : AMJ
52
(
2009
)
5
,
pp. 958-974
Persistent link: https://www.econbiz.de/10003906453
Saved in:
3
Emotions, store-environmental cues, store-choice criteria, and marketing outcomes
Walsh, Gianfranco
;
Shiu, Edward
;
Hassan, Louise M.
; …
- In:
Journal of business research : JBR
64
(
2011
)
7
,
pp. 737-744
Persistent link: https://www.econbiz.de/10009151701
Saved in:
4
Development of a measurement concept for sensory perception and investigation of the relationships with marketing-related performance indicators
Haase, Janina
-
2019
Persistent link: https://www.econbiz.de/10012019241
Saved in:
5
Consumer perceptions of luxury brands : an owner-based perspective
Bachmann, Frank
;
Walsh, Gianfranco
;
Hammes, Eva Katharina
- In:
European management journal
37
(
2019
)
3
,
pp. 287-298
Persistent link: https://www.econbiz.de/10012063171
Saved in:
6
The direct and moderating influences of individual-level cultural values within web engagement : a multi-country analysis of a public information website
Shiu, Edward
;
Walsh, Gianfranco
;
Hassan, Louis M.
; …
- In:
Journal of business research : JBR
68
(
2015
)
3
,
pp. 534-541
Persistent link: https://www.econbiz.de/10010496189
Saved in:
7
Attitude toward cultural diversity : a test of identity-related antecedents and purchasing consequences
Bartikowski, Boris
;
Walsh, Gianfranco
- In:
Journal of business research : JBR
68
(
2015
)
3
,
pp. 526-533
Persistent link: https://www.econbiz.de/10010496190
Saved in:
8
The impact of service scripts on customer citizenship behavior and the moderating role of employee customer orientation
Nguyen, Helena
;
Groth, Markus
;
Walsh, Gianfranco
; …
- In:
Psychology & marketing
31
(
2014
)
12
,
pp. 1096-1109
Persistent link: https://www.econbiz.de/10010465120
Saved in:
9
Consumer fear of online identity theft : scale development and validation
Hille, Patrick
;
Walsh, Gianfranco
;
Cleveland, Mark
- In:
Journal of interactive marketing : a quarterly …
30
(
2015
),
pp. 1-19
Persistent link: https://www.econbiz.de/10011292343
Saved in:
10
Customer ethnic bias in service encounters
Linzmajer, Marc
;
Brach, Simon
;
Walsh, Gianfranco
; …
- In:
Journal of service research
23
(
2020
)
2
,
pp. 194-210
Persistent link: https://www.econbiz.de/10012216633
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