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~person:"Walsh, Gianfranco"
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Consumer behaviour
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Consumer behaviour
55
Konsumentenverhalten
52
Germany
15
Deutschland
14
Marketing
13
Beziehungsmarketing
12
Relationship marketing
12
Electronic Commerce
8
Brand management
7
Markenführung
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7
Social web
7
Customer satisfaction
6
E-commerce
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6
Messung
6
Decision under uncertainty
5
Entscheidung unter Unsicherheit
5
Kundenzufriedenheit
5
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5
Marketingtheorie
5
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Brand image
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Markenimage
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Marketing management
4
Marketingmanagement
4
Online-Marketing
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Clusteranalyse
3
Cognition
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Cultural identity
3
Customer service
3
Dienstleistungsqualität
3
Dienstleistungssektor
3
Emotion
3
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research-article
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English
39
German
35
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Walsh, Gianfranco
Bruhn, Manfred
283
Huber, Frank
185
Wiedmann, Klaus-Peter
175
Pepels, Werner
174
Homburg, Christian
168
Kotler, Philip
168
Bauer, Hans H.
156
Meffert, Heribert
155
Belk, Russell W.
118
Han, Heesup
118
Herrmann, Andreas
113
Sheth, Jagdish N.
111
Mattila, Anna S.
105
Diller, Hermann
104
Grunert, Klaus G.
102
Phau, Ian
101
Esch, Franz-Rudolf
94
Tomczak, Torsten
90
Belz, Christian
86
Foxall, Gordon R.
86
Gierl, Heribert
86
Lusk, Jayson L.
85
Khare, Arpita
78
Ahlert, Dieter
77
Usman, Osly
76
Grewal, Dhruv
75
Burmann, Christoph
74
Bagozzi, Richard P.
71
Backhaus, Klaus
70
Dwivedi, Yogesh Kumar
70
Nayga, Rodolfo M.
68
Kuß, Alfred
67
Loureiro, Sandra Maria Correia
67
Septianto, Felix
67
Agarwal, Sumit
66
Kreutzer, Ralf T.
66
Stavins, Joanna
66
Swoboda, Bernhard
66
Kenning, Peter
65
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Gottfried Wilhelm Leibniz Universität Hannover
1
Springer Fachmedien Wiesbaden
1
Springer Gabler <Firma>
1
Springer-Verlag GmbH
1
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Marketing : ZFP ; journal of research and management
9
Jahrbuch der Absatz- und Verbrauchsforschung
5
Journal of business research : JBR
5
European management journal
4
Springer eBook Collection
3
Journal of marketing management : MM
2
Journal of service research : JSR
2
Lehrbuch
2
Marketing Intelligence & Planning
2
Psychology & marketing
2
Springer eBooks / Business and Economics
2
Springer-Lehrbuch
2
SpringerLink / Bücher
2
Thexis : Fachzeitschrift für Marketing ; Fachzeitschrift für Marketing des Instituts für Marketing und Handel an der Universität St. Gallen
2
Academy of Management journal : AMJ
1
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1
Electronic markets : the international journal on networked business
1
European Journal of Marketing
1
European journal of marketing : EJM
1
European retail research
1
Gabler Edition Wissenschaft
1
International journal of markets and business systems
1
International marketing review
1
Journal of Consumer Marketing
1
Journal of consumer behaviour : an international research review
1
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of international marketing
1
Journal of service research
1
Journal of the Academy of Marketing Science
1
Journal of vacation marketing : an international journal
1
Schriftenreihe Marketing, Management
1
The journal of product & brand management
1
The journal of services marketing
1
Yearbook of marketing and consumer research
1
Zeitschrift für Energiewirtschaft : ZfE
1
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ECONIS (ZBW)
63
USB Cologne (EcoSocSci)
6
Other ZBW resources
4
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Konsumentenverwirrtheit als Marketingherausforderung
Walsh, Gianfranco
-
2002
-
1. Auflage
Persistent link: https://www.econbiz.de/10001627882
Saved in:
2
Konsumentenverwirrtheit als Marketingherausforderung
Walsh, Gianfranco
-
2002
-
1. Aufl.
Persistent link: https://www.econbiz.de/10004754666
Saved in:
3
Measurement of attitude toward private labels: a replication and extension
Kilian, Thomas
;
Walsh, Gianfranco
;
Buxel, Holger
- In:
European retail research
22
(
2008
),
pp. 69-85
Persistent link: https://www.econbiz.de/10003818167
Saved in:
4
Customer reactions to emotional labor : the roles of employee acting strategies and customer detection accuracy
Groth, Markus
;
Hennig-Thurau, Thorsten
;
Walsh, Gianfranco
- In:
Academy of Management journal : AMJ
52
(
2009
)
5
,
pp. 958-974
Persistent link: https://www.econbiz.de/10003906453
Saved in:
5
Wahrgenommene Kundendiskriminierung in Dienstleistungsunternehmen : Entwicklung eines Bezugsrahmens
Walsh, Gianfranco
- In:
Marketing : ZFP ; journal of research and management
29
(
2007
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10003416144
Saved in:
6
Measuring consumer vulnerability to perceived product-similarity problems and its consequences
Walsh, Gianfranco
;
Mitchell, Vincent-Wayne
;
Kilian, Thomas
- In:
Journal of marketing management : MM
26
(
2010
)
1/2
,
pp. 146-162
Persistent link: https://www.econbiz.de/10003979655
Saved in:
7
Unfriendly customers as a social stressor : an indirect antecedent of service employees' quitting intention
Walsh, Gianfranco
- In:
European management journal
29
(
2011
)
1
,
pp. 67-78
Persistent link: https://www.econbiz.de/10008858262
Saved in:
8
The effect of consumer confusion proneness on word of mouth, trust, and customer satisfaction
Walsh, Gianfranco
;
Mitchell, Vincent-Wayne
- In:
European journal of marketing : EJM
44
(
2010
)
6
,
pp. 838-859
Persistent link: https://www.econbiz.de/10003989148
Saved in:
9
Consumer confusion proneness : scale development, validation, and application
Walsh, Gianfranco
;
Hennig-Thurau, Thorsten
;
Mitchell, …
- In:
Journal of marketing management : MM
23
(
2007
)
7/8
,
pp. 697-721
Persistent link: https://www.econbiz.de/10003558912
Saved in:
10
Uncertainty in ethical consumer choice : a conceptual model
Hassan, Louise
;
Shaw, Deirdre
;
Shiu, Edward
;
Walsh, …
- In:
Journal of consumer behaviour : an international …
12
(
2013
)
3
,
pp. 182-193
Persistent link: https://www.econbiz.de/10009766227
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