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~person:"Walsh, Gianfranco"
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Konsumentenverhalten
52
Consumer behaviour
51
Beziehungsmarketing
27
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27
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18
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18
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8
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8
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Großbritannien
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English
45
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23
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Walsh, Gianfranco
Homburg, Christian
140
Bruhn, Manfred
138
Han, Heesup
132
Huber, Frank
125
Zenou, Yves
120
Belk, Russell W.
116
Bauer, Hans H.
114
Herrmann, Andreas
114
Usman, Osly
112
Mattila, Anna S.
107
Wiedmann, Klaus-Peter
104
Grunert, Klaus G.
100
Sheth, Jagdish N.
98
Kumar, V.
93
Phau, Ian
89
Lusk, Jayson L.
86
Sutter, Matthias
85
Verhoef, Peter C.
85
Gierl, Heribert
84
Grewal, Dhruv
83
Frey, Bruno S.
81
Falk, Armin
75
Foxall, Gordon R.
74
Khare, Arpita
74
Bagozzi, Richard P.
73
Dwivedi, Yogesh Kumar
73
Loureiro, Sandra Maria Correia
73
Septianto, Felix
72
Hollebeek, Linda D.
67
Thaichon, Park
67
Nayga, Rodolfo M.
66
Wansink, Brian
66
Jang, Soocheong
65
Paul, Justin
65
Stavins, Joanna
65
Agarwal, Sumit
64
Spiller, Achim
63
Fehr, Ernst
60
Ko, Eunju
60
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Gottfried Wilhelm Leibniz Universität Hannover
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Marketing : ZFP ; journal of research and management
9
Journal of business research : JBR
7
Jahrbuch der Absatz- und Verbrauchsforschung
6
European management journal
5
Psychology & marketing
3
Journal of marketing management : MM
2
Journal of service research
2
Journal of service research : JSR
2
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Thexis : Fachzeitschrift für Marketing ; Fachzeitschrift für Marketing des Instituts für Marketing und Handel an der Universität St. Gallen
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2
Academy of Management journal : AMJ
1
British journal of management : BJM
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Electronic markets : the international journal on networked business
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European journal of marketing : EJM
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European retail research
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Harvard-Business-Manager : das Wissen der Besten
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Herausforderungen der internationalen marktorientierten Unternehmensführung : Festschrift für Reinhard Hünerberg
1
International journal of innovation management
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International journal of markets and business systems
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International journal of retail & distribution management
1
International marketing review
1
Journal of consumer behaviour : an international research review
1
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of international marketing
1
Journal of vacation marketing : an international journal
1
Reputation Management
1
Schriftenreihe Marketing, Management
1
Springer eBook Collection
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The journal of product & brand management
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The journal of services marketing
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ECONIS (ZBW)
67
USB Cologne (EcoSocSci)
1
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1
The impact of service scripts on customer citizenship behavior and the moderating role of employee customer orientation
Nguyen, Helena
;
Groth, Markus
;
Walsh, Gianfranco
; …
- In:
Psychology & marketing
31
(
2014
)
12
,
pp. 1096-1109
Persistent link: https://www.econbiz.de/10010465120
Saved in:
2
Customer ethnic bias in service encounters
Linzmajer, Marc
;
Brach, Simon
;
Walsh, Gianfranco
; …
- In:
Journal of service research
23
(
2020
)
2
,
pp. 194-210
Persistent link: https://www.econbiz.de/10012216633
Saved in:
3
Perceptions of group versus individual service failures and their effects on customer outcomes : the role of attributions and customer entitlement
Albrecht, Arne Keno
;
Walsh, Gianfranco
;
Beatty, Sharon E.
- In:
Journal of service research : JSR
20
(
2017
)
2
,
pp. 188-203
Persistent link: https://www.econbiz.de/10011684846
Saved in:
4
The influence of service employees and other customers on customer unfriendliness : a social norms perspective
Albrecht, Arne Keno
;
Walsh, Gianfranco
;
Brach, Simon
; …
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
6
,
pp. 827-847
Persistent link: https://www.econbiz.de/10011779535
Saved in:
5
Customer interaction and innovation in hybrid offerings : investigating moderation and mediation effects for goods and services innovation
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Evanschitzky, …
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 119-134
Persistent link: https://www.econbiz.de/10011855783
Saved in:
6
Der Einfluss von Unternehmensreputation und Kundenzufriedenheit auf die Wechselbereitschaft : Ergebnisse einer empirischen Untersuchung am Beispiel eines Energieversorgers
Walsh, Gianfranco
;
Wiedmann, Klaus-Peter
;
Buxel, Holger
- In:
Jahrbuch der Absatz- und Verbrauchsforschung
49
(
2003
)
4
,
pp. 407-423
Persistent link: https://www.econbiz.de/10001949530
Saved in:
7
Customer-Specific marketing on the internet on the basis of customer profiles
Buxel, Holger
;
Walsh, Gianfranco
- In:
Yearbook of marketing and consumer research
1
(
2003
),
pp. 68-88
Persistent link: https://www.econbiz.de/10001947655
Saved in:
8
Der Einfluss der Zufriedenheit auf die Wechselbereitschaft von privaten Gaskunden : empirische Analyse und Implikationen
Wiedmann, Klaus-Peter
;
Walsh, Gianfranco
- In:
Zeitschrift für Energiewirtschaft : ZfE
27
(
2003
)
3
,
pp. 225-233
Persistent link: https://www.econbiz.de/10001793050
Saved in:
9
Consumer e-confusion on the internet
Walsh, Gianfranco
;
Frenze, Tobias
;
Mitchell, Vincent-Wayne
- In:
Thexis : Fachzeitschrift für Marketing ; …
21
(
2004
)
4
,
pp. 17-21
Persistent link: https://www.econbiz.de/10002227344
Saved in:
10
Die Identifizierung von eMavens auf Internet-Musik-Sites : Ergebnisse einer empirischen Untersuchung zur Online-Mundwerbung
Walsh, Gianfranco
;
Wiedmann, Klaus-Peter
;
Frenzel, Tobias
; …
- In:
Marketing : ZFP ; journal of research and management
27
(
2005
)
1
,
pp. 41-54
Persistent link: https://www.econbiz.de/10002571412
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