accomplished research to determine whether Malaysian local bank customers’ perceptions of service quality and its dimensions relate … responses from four local banks in Malaysia, corroborated together with previous scholars’ findings. Several analyses were …, the results offered significant implications for participating banks to improve quality in their environment concerning …

banking industry, and consequently establish a reliable and valid service quality measurement instrument for Cypriot banks …, and • To identify the level of service from banks in Cyprus and detect ways to improve the service quality offered … interviews with bank experts and quality specialists so as to assess its applicability to the banking industry in Cyprus. As a …

to determine the performance of public and private banks in India. The paper also conducts an empirical analysis to …This paper analyzes the performance of Indian banks over the period of the last ten years. It uses the CAMEL Framework … determine the share price performance of Indian banks relative to the share price performance of banks in Hong Kong, Europe and …