The incorporation of training procedures, both formal and informal, within hospitality firms is recognised as a vital … extent, nature and determinants of training in hospitality firms in regional Australia. Restaurants in particular have proven …

The tourism became in last decades a worldwide phenomenon, particularly as an important part of the so called leisure …

dimension of indulgence vs. restraint on service encounters in tourism and hospitality. Although the indulgence and restraint … dimension may be significantly relevant for the tourism and hospitality sector, an investigation of tourism and hospitality …

Tourism is a complex activity involving a combination of material (accommodation, transport, tourist attractions) and … the complexity and importance of the tourism phenomenon. In general, entrepreneurship in tourism means enterprises …. The goals of this paper concern the identification of reasons and resources necessary to establish a tourism firm. The …

ziehen. Artikel 2 untersucht den Zusammenhang von Kundenzufriedenheit und Loyalität. Artikel 3 analysiert …