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~source:"econis"
~subject:"Arbeitsverhalten"
~subject:"Customer satisfaction"
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Arbeitsverhalten
Customer satisfaction
Organisatorischer Wandel
26,698
Organizational change
26,698
Beziehungsmarketing
25,639
Relationship marketing
25,625
Organizational behaviour
9,611
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9,604
Consumer behaviour
9,179
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3,044
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3,030
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2,967
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2,662
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2,662
Innovationsmanagement
2,639
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2,602
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2,567
Lieferantenmanagement
2,456
Supplier relationship management
2,455
Innovation management
2,424
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2,417
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2,277
Social web
2,277
Unternehmenserfolg
2,135
Firm performance
2,071
Electronic Commerce
2,032
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2,005
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Han, Heesup
34
Homburg, Christian
22
Mattila, Anna S.
20
Svensson, Göran
20
Prentice, Catherine
19
De Clercq, Dirk
18
Siddiqui, Danish Ahmed
18
Gil Saura, Irene
15
Mittal, Vikas
15
Wong, IpKin Anthony
15
Aksoy, Lerzan
14
Gustafsson, Anders
14
Hyun, Sunghyup Sean
14
Stock-Homburg, Ruth
14
Vandenberghe, Christian
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Usman, Osly
13
Balaji, M. S.
12
Bilgihan, Anil
12
Gong, Taeshik
12
Kim, Wansoo
12
Klaus, Philipp
12
Rather, Raouf Ahmad
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So, Kevin Kam Fung
12
Bang, Nguyen
11
Blut, Markus
11
Evanschitzky, Heiner
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Keiningham, Timothy
11
Loureiro, Sandra Maria Correia
11
Quach, Sara
11
Wieseke, Jan
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Barnes, Donald C.
10
Bruhn, Manfred
10
Khan, Imran
10
McColl-Kennedy, Janet R.
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Newman, Alexander
10
Restubog, Simon Lloyd D.
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Roberts-Lombard, Mornay
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Dpunkt.Verlag <Heidelberg>
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Eric Cuvillier <Firma>
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Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
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Freie Universität Berlin
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Harvard Business Review Press
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International Association of Applied Psychology
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International Conference on Services Management <North Cyprus)>
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Kassel University Press GmbH
1
Leuphana Universität Lüneburg
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Ludwig-Maximilians-Universität München
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National Bureau of Economic Research
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Nomos Verlagsgesellschaft
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Springer International Publishing
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Tartu Ülikool
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Walter de Gruyter GmbH & Co. KG
1
Westfälische Wilhelms-Universität Münster
1
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Journal of retailing and consumer services
273
International journal of hospitality management
201
Journal of business research : JBR
194
The journal of services marketing
115
Journal of business ethics : JOBE
99
International journal of contemporary hospitality management
79
The service industries journal
77
Journal of hospitality marketing & management
72
Cogent business & management
69
Tourism management : research, policies, practice
65
Journal of travel and tourism marketing
60
Journal of business and psychology
55
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
53
Leadership & organization development journal
50
Service business
50
Journal of service research : JSR
49
Journal of strategic marketing
46
Journal of service management
45
Pakistan journal of commerce and social sciences
44
Services marketing quarterly
44
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
42
Asia Pacific journal of marketing and logistics
40
Industrial marketing management : the international journal for industrial and high-tech firms
40
Management research review
38
The journal of business & industrial marketing
38
Journal of managerial psychology
37
The international journal of bank marketing : IJBM
37
International journal of human resource management
36
Journal of management & organization : JMO
36
Journal of the Academy of Marketing Science
35
Journal of vocational behavior
35
The TQM journal : the international review of organizational improvement
35
Journal of business ethics : JBE
32
Psychology & marketing
32
International journal of electronic customer relationship management : IJECRM
31
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
The international journal of human resource management
31
Administrative Sciences : open access journal
30
Journal of Asian finance, economics and business : JAFEB
29
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ECONIS (ZBW)
Other ZBW resources
59
BASE
1
EconStor
1
RePEc
1
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Authentic enterprise, organization-employee relationship, and employee-generated managerial assets
Lee, Yeunjae
;
Kim, Jeong-Nam
- In:
Journal of communication management : an international …
21
(
2017
)
3
,
pp. 236-253
Persistent link: https://www.econbiz.de/10011776275
Saved in:
2
Managing social media crises with your customers : the good, the bad, and the ugly
Grégoire, Yany
;
Salle, Audrey
;
Tripp, Thomas M.
- In:
Business horizons
58
(
2015
)
2
,
pp. 173-182
Persistent link: https://www.econbiz.de/10010497515
Saved in:
3
In-store experience and customer loyalty of TopT (Pty) Ltd
Theledi, Karabo Mpho
;
Mudzanani, Takalani Eric
- In:
African journal of business and economic research : AJBER
15
(
2020
)
3
,
pp. 203-225
Persistent link: https://www.econbiz.de/10012666417
Saved in:
4
Investigating the consumer-brand relationships' development for technology-mediated self-services using the relationship commitment paradigm
Giovanis, Apostolos N.
;
Zondiros, Dimitris
;
Tomaras, Petros
- In:
International journal of internet marketing and …
10
(
2016
)
3
,
pp. 186-206
Persistent link: https://www.econbiz.de/10011665139
Saved in:
5
Exploring the impacts of relationship on employees' communicative behaviors during issue periods based on employee position
Lee, Yeunjae
- In:
Corporate communications : an international journal
22
(
2017
)
4
,
pp. 542-555
Persistent link: https://www.econbiz.de/10011806738
Saved in:
6
Measuring the behavioral properties of commitment and resistance to organizational change
Cinite, Inta
;
Duxbury, Linda E.
- In:
The journal of applied behavioral science
54
(
2018
)
2
,
pp. 113-139
Persistent link: https://www.econbiz.de/10011883754
Saved in:
7
Organisationsentwicklung in Freiwilligenorganisationen : psychologische Modellbildung und Evaluation von Veränderungsbereitschaft und Engagement im Transformationsprozess
Freund, Susanne
-
2020
Persistent link: https://www.econbiz.de/10012136702
Saved in:
8
Reorganize for resilience : putting customers at the center of your business
Gulati, Ranjay
-
2009
Persistent link: https://www.econbiz.de/10003874834
Saved in:
9
Queuing system for different classes of customers
Alotaibi, Youseef
;
Liu, Fei
- In:
International journal of business information systems : …
13
(
2013
)
4
,
pp. 418-434
Persistent link: https://www.econbiz.de/10010231405
Saved in:
10
Organization studies and hospitality management
Guerrier, Yvonne
- In:
The Sage handbook of hospitality management
,
(pp. 257-272)
.
2008
Persistent link: https://www.econbiz.de/10003756720
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